As a way of giving their audience a taster of my upcoming talks in Copenhagen, the folks at the Danish magazine Politiken Byrum recently interviewed me about the undead rhetoric of the smart city and other matters sundry. I’ve reprinted it here in its entirely, and I hope you enjoy it.
May 15th: Now UPDATED with answers to follow-up questions, in italics below.
What is a smart city according to you?
According to me? As is pretty well known, I guess, I don’t use the terminology, myself, as I think it’s pretty close to meaningless.
As to what others might mean when they deploy the term, they generally seem to mean an urban environment in which data collection and analysis and algorithmic response are harnessed to improve process efficiency and modulate the city’s performance, as assessed by a specified set of indicators and definitions, in something close to real time.
But not always, and that strategic ambiguity is key to the surprising tenacity of smart-city rhetoric over the past decade. Whenever someone points out that this vision of pervasive, eternal data collection and analysis is actually pretty dystopian, advocates invariably retreat to their fallback position, “Well, we didn’t really mean that, we simply meant that we can use networked digital technologies for education, or improved sanitation, or citizen empowerment.” After all, who could possibly be opposed to that?
What is wrong with the definition?
Beyond that it denotes a question-begging, intellectually untenable, commercially-interested, technocratic and frankly reactionary project, wrapped in the language of and trying to pass itself off as a public good? Nothing.
What is the risk of these so-called smart cities?
Because I’ve been cowardly in the past, and far too afraid of being dismissed as shrill, hysterical, ideological or unserious, I’ve generally confined my public comment on these technologies to the opinion that their deployment results in some pretty grim, airless, culturally sterile and psychologically fraught spaces. And it’s true: to the degree that they exist at all in the real world, “smart cities” clearly break all the ways in which cities actually generate meaning, value, order, security and pleasure.
But fairly early in the evolution of this domain of practice, we can already see that it’s far, far worse than that. It’s clear, for example, from how the Chinese state is using these technologies in its west to police, control, marginalize and suppress the Uighur minority that the worst-case totalitarian scenarios are far closer to being realized than I would have been willing to argue in print three or four years ago.
What’s happening in the Chinese west feels — in a word — genocidal, and I think it’s important to point out that the use of smart-city technologies toward just this sort of end was inherent in them all along. And anyone advocating for the smart city owns that. I’m willing to risk being labeled hyperbolic at this point, because where’s the harm in being called names compared to what the Uighur are being forced to endure?
Do you really consider that as a risk in democratic countries like The US, UK, and Denmark?
Firstly, of course, history teaches us that even nominally democratic countries are fully capable of using the technologies available to them in oppressive ways, either domestically or overseas. Secondly, there may well be lower-level polities or power groupings within a broadly democratic society that routinely act in oppressive ways, especially toward subject populations or outgroups, and you may wish to deny them the use of these technologies; it’s possible, for example, to harbor different feelings for the federal government of the United States than one has for the Chicago or the Baltimore Police Department, and to evaluate them separately. And finally, a country that you consider democratic now may not remain so. The retreat from democracy is a thing that happens, for all sorts of reasons, from an organic change in political sentiment to foreign subversion or invasion. And the problem, in all of these cases, is that once you’ve equipped an agency of state with the kinds of capabilities we’re discussing, it’s extraordinarily difficult to claw them back again.
Should we roll back the whole technological development and go back to how we made cities 10-20 years ago?
I try not to indulge counterfactuals. Whether “we” “should” or should not, no such thing is going to happen, outside of a general contraction of high-complexity, energy-intensive human civilization on Earth. I’m afraid we’re stuck with these technologies — and worse, their advocates — for the duration. The challenge before us is to figure out what, if anything, they’re actually good for, and prevent their spread outside those domains to others where their use is inimical to or corrosive of some important value we hold in common.
Don’t you see it as a positive gain that we can today anonymously track the movements of people on foot, on bikes, in cars, in public transport etc. in order to know how to improve our cities?
Well, firstly, dispense with the idea that there’s any such thing as “anonymity.” In 2019, anyone who argues that such-and-such a data set can be “depersonalized” or rendered anonymous is either culpably naive or simply not being honest with you.
But beyond that: “improve” for who, improve according to what set of criteria? When we can reach some kind of consensus regarding the answers to these questions, which are virtually never placed before the public for its consideration, then perhaps we can talk about the use of data collection and analysis to achieve those ends.
Improvement for instance in terms of infrastructure: less congestion, less pollution, less accidents. Don’t you see that as improvements made possible by data tracking, whether it is anonymized or not?
In a vacuum, obviously, all of those sound like worthy goals. But nothing in this world comes for free. There is always a trade-off involved in achieving those goals, and in the context of the smart city discourse the terms of the bargains involved are virtually never made clear to the relevant publics.
What seems plain to me is that were such terms made clear to the public, virtually nobody would accede to them. After all, there are manifestly other ways of addressing issues like traffic congestion and pollution that don’t involve the wholesale surrender of identificatory data, and it would be natural for an engaged populace to wonder why those measures weren’t pursued first.
You have once said that smart cities undermine the sense of neighborliness. Can you give an example?
Sure. We know that people subject to pervasive, highly-visible surveillance regimes consistently think of it as someone else’s responsibility to come to the aid of someone they see being mugged, or having a heart attack, or tripping and falling down, even if on some level they know there’s nobody actually watching the cameras in real time. Because they assume or believe that the incident has been logged and raised to the attention of uniformed first responders, they’re less likely to intervene, to lend a hand themselves. The technology of connection actually damages the ground of our relation to one another, and threatens to sunder that relation entirely.
It is clear that “normal” camera surveillance can have that effect, but do you also see/fear the undermining of neighborliness due to data tracking and other “smart city” features that cannot see heart attacks or assaults like normal camera surveillance?
Sure. One of the primary unstated organizing principles of the smart-city discourse as it’s evolved over the past twenty years is homophily — the idea that urban life can somehow be optimized according to each individual’s tastes and preferences, so that to the greatest extent possible we are only ever exposed to people who look, think, believe and act like we do, share similar tastes and hold similar conceptions of the good. What is this other than a form of induced narcissism, under the sway of which the psychic and emotional tools it takes to negotiate difference are allowed to erode? “Neighborliness” has to mean the ability to treat people who are different from us across multiple axes of consideration with courtesy, consideration and goodwill, or it is nothing at all.
What do you see as the negative outcomes of this? Loneliness, depression, stress?
Look around you. Or simply ask yourself how you feel — right now, wherever you happen to be at this moment.
I mean, look, it’s obviously a self-selected population, but whenever I give a talk I generally ask my audiences for a show of hands: who here feels desperate, overwhelmed, exhausted or burnt out by the demands our technology makes of us whenever it shows up in our lives? Now remember, these are, by and large, exceptionally privileged people, in relative global terms. And yet anywhere from half to two-thirds of the audience raises their hand — maybe some of them tentatively at first, but with more confidence once they see just how many other people feel the same way.
There’s only been one exception that I can think of in the past two years, at a talk I gave in Amsterdam a few months ago, to an audience mostly composed of architects. So maybe young Dutch architects have something going for them that the rest of us do not. But as far as the rest of us are concerned, the age of networked information doesn’t seem to be going particularly well.
The technologies of communication, mediation and knowledge production we’ve embraced are throwing up all sorts of unintended consequences for who we understand ourselves to be, the ways in which we organize ourselves as publics and the ways we identify, construct and address matters of public concern. And even if we ourselves have been lucky enough to avoid some of its uglier manifestations personally, we feel the general tenor of the shared sociotechnical regime in our bones, as a rising but so far mostly inchoate sense of dread. What smart-city advocates are arguing for is more of the same techniques and practices that produced this sense of dread in so many of us, and I don’t see any way to understand that except as either blithe privilege, conscious malice or frank insanity.
Can’t those feelings be due to so many other things, like for instance work and family problems? It seems like a lot of responsibility to put on technology.
I don’t place the responsibility on technology, or not entirely. I place the responsibility on technology as it has been developed inside late capitalism, in a way that places the needs of private concerns, venture capitalists, shareholders and markets far above (and generally to the exclusion of) any other set of prerogatives.
Where are those work and family problems coming from, anyway? Isn’t it at least worth taking seriously the notion that our truly ubiquitous technologies of communication and mediation may be undercutting our ability to maintain separate spheres for work and for intimate life, to cultivate stillness and silence, to spend time recuperating from the vicarious exposure to trauma that goes hand-in-hand with ubiquitous mediation, etc.?
Do you see a risk of smart cities unwillingly becoming surveillance societies?
All smart cities are, by definition, predicated on the legitimacy of state surveillance. I don’t think “unwilling” enters into it. It’s chosen.
Are the technologies not good enough yet to anonymize the data?
Just the opposite: the technology is already so good that the identifiability of someone moving through public space is, in principle at least, utterly overdetermined — whether from facial recognition, gait period or other latent, easily retrievable and hard to camouflage biometric signature; from habitual patterns of location, behavior and association; directly retrieved from the devices they may be carrying; or via some other means, and especially through some combination of “all of the above.”
Whether that turns out to be the case consistently in practice is a different question entirely, but I think we’d be best advised to act on the assumption that the anonymity of bodies moving through public space is a dead issue.
I once interviewed a scientist who argued that the political system including the public servants in municipalities and governments are not prepared for the digital revolution that society (including cities) is undergoing. Do you agree?
I do agree, in that all through the neoliberal era, municipal administrations have tended not to nurture as an organic institutional competence the technical sophistication that would have allowed them to parse and assess information-technical value propositions in-house, and are therefore generally far too willing to take the claims of technology vendors and other interested parties on faith.
How do you see this? Do you have an example?
I think what’s happening with Sidewalk Labs in Toronto is a pretty good example.
How would you define a city?
On one level, my own definitions are material, and tend to center on things like the density of individuals and institutions, the frequency of exchanges among and between them, and the complexity and degree of ramification of infrastructural and social networks. But there’s also an ineffable quality I think of as cityness, and it absolutely cannot be faked or willed into existence. At best it’s susceptible only to a kind of Potter Stewart test: you only know whether or not you’re in a real city when you’re actively citying and being citied by it. And if you do happen to be in one, the sensation is unmistakeable.
What is the purpose of a city?
Cities have no purposes. People have goals and they form institutions to achieve those goals collectively, which endows those institutions with a purpose.
We can certainly number civic administrations, in any number of flavors, among such institutions, but it’s a deadly category error to confuse the civic administration with the city itself.
What is a well-functioning city?
One in which the lower-level Maslovian needs of inhabitants and visitors alike are comprehensively provided for, and in which through physical form, institutional design and cultural preference all people are helped to become fully realized as individuals, self-determining as a collectivity and considerate as participants in the broader, extra-human ecology.
Can’t a city become too inefficient?
Again, there’s no such thing as a global, uninflected “efficiency.” We have to think in terms of efficiency-for-whom or efficient-toward-what-purpose.
If a city institutionally tolerates the clogging of its arterial streets with private vehicles, and that in turn suppresses emergency-vehicle response time, then yes, I’d agree with you that this is inefficient and steps should be taken to redress the situation. If, on the other hand, a city’s people choose to spend a large portion of their time discussing the issues before them in public assembly, so much so that it impacts their contribution to economic growth, I’d ask what other goods might that commitment be generating that aren’t showing up in the key performance indicators you’ve chosen to focus on?
One of the things I love best about having done Radical Technologies for a publisher with genuine worldwide reach is that it’s found its way into places none of my previous books ever did. And a delightful consequence of that, in turn, is that I’m hearing from more readers with questions they’d like to discuss further, readers whose perspectives are often relatively far from the concerns of the people who have furnished the core of the audience for my books since Everyware days.
I’m always happy to answer their questions, if I can, and still more so when those questions come from disciplinary concerns or perspectives I rarely have occasion to consider myself. This was definitely the case with this next interview, conducted by Matthew Dagher-Margosian of Asia Art Tours. You’ll see pretty quickly what I mean about concerns or perspectives I don’t often get to think about, and I hope you find it as refreshing as I did.
Japan is host to numerous art forms whose masters are literally dying off, with no apprentices under them to carry on the art form. After reading [in Radical Technologies] about the Bushido Project, I’m wondering if you see projects like this as a way to archive and save art forms before the masters (and their knowledge) literally die. As with the Bushido Project, could (and should) we apply this technique to other art forms such as calligraphy, ikebana or ceramics?
It’s not my place to say, not having mastered any of those forms. But my gut tells me that from the senior practitioner’s perspective, the answer will depend very much on how they perceive their chosen domain of endeavor. In martial arts terms, do they think of themselves as practicing a 道 or a 術?
Perhaps I’m wrong, but I don’t imagine the practioners of an “art” particularly minding if their methods are abstracted and represented as machinic instructions, especially if in pragmatic terms it means the survival of their art and the continuing relevance of their contributions to it. But I do, very much, anticipate resistance on the part of those who conceive of what they do as a “way,” as a spiritual practice.
The possible exception, I suppose, would be those masters who share the perspective of the Heart Sutra — that is, that there is no “subject” of a spiritual practice, properly understood, and therefore that any possible distinction between human and posthuman sentiences enacting it is invidious.
Everyday I read about tech moguls being obsessed with emotional spaces like Burning Man, LSD usage, “cuddle orgies” or whatever the hell you’d call this trend from the New York Times. Why do tech workers (or perhaps just moguls) build “machines” and systems that tag, categorize and segregate reality but celebrate hedonism and unstructured creativity in their personal lives? Why do they want freedom and lack of structure in their own lives, but abhor this in the systems they build?
I have two answers, one perhaps kinder than the other.
The straightforward, if unkind, way of answering is to observe that a great many of the figures at the heart of our present technosocial revolution grew up fairly nerdy, with everything that then implied about self-esteem and social confidence. They may, indeed, have been drawn to technology because it presented itself to them as a realm governed by reason, logic and order, in sharp contrast to the fickle, unpredictable, unjust world of social interaction. But now that they’ve acquired a little capital, worldly power and recognition, and the self-confidence that goes hand-in-hand with them, they find that they’re better able to manage the pressures of the social world. They want to explore all the possibilities that have opened up for them, and most particularly the access to sensual pleasure they’re newly afforded.
And this can express itself with an almighty vengeance at SxSW, or still more so Burning Man. Everybody goes a little nuts their first time at an event like that, especially if they experience it for the first time as an adult, and nothing in their previous life has prepared them for it. I think what you’re seeing is simply what happens, predictably enough, when you combine temporal power, long banked-up desire and sudden disinhibition. The New Age trappings are just window dressing, scene-setting or priming for what they really want to do, which is Get Down.
A more charitable way of answering, though, is to point out that digital systems are still founded on a binary logic that both requires precision in its inputs and renders it in its productions. That logic renders reality in discrete intervals, which is astonishingly effective as a way of ordering the world so its contents can be instrumentalized or operationalized, but is pretty limiting as a mode of being. The world, by contrast, is continuous, or at least quantized at a level many, many orders of magnitude beneath our ability to perceive it. So looked at through a different, more generous lens, what your tech moguls are doing when they take a few hits of ecstasy and dissolve into a cuddle puddle on the floor of a friend’s loft is redressing an imbalance in their lives that they may or may not be consciously aware of. Seen this way, they’re giving themselves over to a rich, continuously variable reality of sensation and flow, precisely because their everyday experiences deprive them of such opportunities.
The truth, of course, is that very very few people in technology are close enough to the code for it to order their perceptions in any meaningful way. So my money’s on the former explanation.
Jaron Lanier (a big fan of music and art) among others has long praised VR as a potential for greater human connectivity and creativity…giving people a virtual play space to create and connect. I am wondering if you see this same potential? Is creativity and connection possible if these VR platforms are owned by monopolistic concerns as they are now?
Well, I personally wouldn’t look to Jaron Lanier for coherent thought about much of anything, and I think this is a great example of his shallowness.
The notion that virtual environments might foster a form of creativity is something I don’t actually have that much of a problem with. I mean, there’s plenty of precedent: there are any number of clever ways in which people have used the relatively limited expressive palette offered to them by something like Minecraft to generate something that speaks to them. An even more apposite example might be Second Life — as embarrassing and dated as it now seems to most of us, there are people who have spent literally months if not years of their lives in that environment, crafting objects and spaces that evidently communicate something intensely important to them. It doesn’t speak to me, but it seems foolish to argue that what they’re doing isn’t creative in some way.
But connection is a harder sell, and there I draw the line. Interpersonal relations in a virtual space are always and by definition going to be mediated through a sharply impoverished and heavily stylized subset of the communicative channels embodiment offers us. Anyone who thinks that’s “connection” is selling genuine physioemotional copresence pretty short, and in fact I’m moved to suspect that someone pressing that argument with vigor may never have fully experienced what it is to be emotionally present, vulnerable and available to another.
Most seriously of all, we already have a space in which to create and connect. It costs nothing, is owned by nobody, has no technical specifications, doesn’t require upgrades or ingame purchases or DLC to use effectively, and doesn’t go away when the power is cut off. We call it “reality,” and we undervalue it at our peril.
One of art’s great functions for the wealthy is that it occupies space, and by occupying space it occupies mind. Art hung on a mansion’s barren wall brings meaning that otherwise would make one question the purpose of their wealth and status. I’m wondering if art becomes non-physical (i.e. teamLab’s “digital museum”) or if art is produced by algorithm (non-human actors) how will the wealthy adjust? Will they be willing to support non-human created art that doesn’t occupy physical space (digital)?
That’s an interesting take, and I want to consider it further. My own observation is that the wealthy people I know very rarely spend any time in actual contemplation of the artwork they’ve collected. Once an artwork has served its dual functions of accumulating social capital and, well, capital-capital, it’s wallpaper, something that’s precisely not in mind. Perhaps they have occasion to contemplate a piece for a few seconds every time they get to show it off to new visitors, but for the most part it’s just there…appreciating but not appreciated.
But to your point, yeah, I just don’t see the wealthy broadly underwriting work that doesn’t support what we might call its Veblen functions — not unless it somehow redounds to their benefit socially. And what that implies for expressive media that can’t be tangibly consumed is, as far as I’m concerned, fantastic. It means that people who are there for the wrong reasons, for motivations other than those of sincere curiosity and excitement, just tend to evaporate and to bunk off to scenes where their desire for social affirmation is more straightforwardly rewarded.
The risk for any scene like that then becomes insularity and obscurity and self-referential preciousness, but that’s nothing particularly novel for niche creative communities the world over.
Regarding the Next Rembrandt project, do you anticipate entirely original artwork will soon be created completely by algorithms? And if so, how would its aesthetic merits be evaluated? For creative endeavors will we soon have digital critic algorithms critiquing (and rating and categorizing in recommendation engines) films/pieces of art produced by other algorithms?
I think we can approach an answer, albeit in kind of a crabwise manner, by considering a closely parallel question. I often argue that the true achievement of synthetic intelligence will lie not in defeating the highest-ranked human player of chess or go, but in devising a game as captivating as chess or go in the first place.
That, to me, is the test. By this standard, I don’t believe we can truly consider algorithmic systems capable of creativity until they’re generating expressive works that correspond somehow to their unique experience of the world. Not simply generating bizarre forms or sounds or images, that is, à la DeepDream, but producing forms and sounds and images that reflect aesthetic choice, that are structured specifically to express something, however ineffable. And I don’t think we’re there just yet, we may not get there for some time yet to come, and may indeed never quite get there at all.
There is always the possibility, of course, that we will simply not recognize this achievement if and when it does happen — that creative machinic systems will make their aesthetic choices in a medium, at a spatial scale or subject to a temporality which is beneath or beyond the threshold of human perception. What if the highest form of machinic creativity is manipulating material, social or geological dynamics to produce patterns in space and time that are somehow pleasing to the systems involved, that we don’t even recognize as the product of volition? There may well be genres of art that we’re not even capable of perceiving, let alone participating in.
As to whether other machinic systems will, in turn, evaluate those works of art, that would seem to suggest a coherent set of criteria for doing so, articulated by an agent that shares at least some subjectivity with the creator. And again, I just don’t think we know enough about the nature of emergent machinic intelligence to say whether or not such evaluations would arise unprompted. It’s hard for me, at least, to imagine why posthuman systems, acting purely amongst themselves, would feel the need to produce a structured set of discursive acts that fill the same role art criticism serves in human societies, but maybe that says more about the limits of my imagination than it does anything else.
Lastly, of all the subjects addressed in Radical Technologies, which do you see as potentially of the most use or of the most utility to future artists?
I mean, they’re almost all of them expressive media, they almost all support an aesthetics and a poetics…but I have to confess I’m personally really excited to see where precision digital fabrication goes. I think we’ll see some pretty subtle, potent objects arise out of that, whether formally devised via algorithm or by the human hand and heart.
Here’s a brief interview I did with a new publication called Rewired. As you can see, I’m not always super-comfortable with the way the questions are framed, but hopefully manage to bring my answers in for a landing nevertheless.
Is there (or will there be) a possibility to be 100% tech-free in our society?
No society of human beings has ever been “tech-free,” since well before the moment we first emerged as a distinct species. Like other species on Earth, we have always used technical extensions of our being to enact the satisfaction of need and the fulfillment of desire — always, from before the beginning. Stripped of our technologies, we would not merely no longer be capable of constituting a society, we would no longer be human.
You write in the first chapter of Radical Technologies that phonebooths, Walkmans, etc., disappeared. Do you think that people become less attached to objects? But at the same time, why is there this revival of “old school” objects, like vinyl records for example?
Part of it, for the older generation of consumers, is no doubt nostalgia. Those of us who were born before 1980 or so have lived through quite an impressive lacuna: we experienced a trough of time during which a great many of the objects that had between them constituted much of the material substrate of social existence in the developed economies simply disappeared from the world. For these objects to reappear in a slight return — dusted off and perhaps upgraded — is a warm bath in the reaffirmation of a baseline psychic normality we thought had fled from the scene forever. As I write to you now I am within arm’s reach of an Olivetti Lettera 33 typewriter and a Western Electric Model 500 rotary telephone, neither of which I actually use for their intended purpose, both of which I keep around as exemplars of the modernism, dynamism and sophistication I remember from my early childhood.
And beyond that, there are real pleasures associated with these objects: pleasures that their contemporary near-equivalents simply do not afford, that have value independent of whatever nostalgia they may invoke, and that remain available even to those for whom they constitute entirely novel experiences and not reflections of something remembered. Though I don’t do so myself, I understand that playing a vinyl record isn’t simply a sterile act of media consumption. It’s an auditory and tactile and even olfactory experience, material in nature, sharply bounded in space and time, and in fact subject to physics in a way listening to Spotify just isn’t. That sure seems sufficient to explain why some of us might find the experience desirable.
How do you explain the fact that in democratic countries, people are consciously subjected to the dictatorship of tech?
I don’t think I know exactly what you mean by “the dictatorship of tech,” but if I understand you correctly, you’re concerned to know why people voluntarily choose the circumstances of their own oppression? All I can say by way of answering is that the dynamic has been recognized for well over a century, and has been addressed by everyone from Engels and the Frankfurt School to Michel Foucault, Martha Nussbaum and Noam Chomsky. I don’t myself believe that there’s anything particularly new about the information-technical turn in this regard.
Beyond that, I always feel a little hesitant, even a little shabby in ascribing false consciousness to someone else, as if I and I alone am possessed of an analysis of such Olympian clarity as to lay bare all the ways in which we pull the wool over our own eyes. Nobody you’ll ever meet is quite so smug as the undergraduate who’s just read Marcuse for the first time, or the barstool philosopher who’s seen Manufacturing Consent, and thinks that getting their news from Reddit somehow constitutes a brave, heroic end run around the process of discourse management. Don’t be that guy.
You talk in your book about low-waged labor forces in Shenzhen for example, to satisfy our consumption. Do you think that we became numb to other people’s situation? Are we in what Albert Camus would call the “murderous consent”?
We were always already numb to the suffering of the other — if, indeed, we weren’t actively indifferent to it. It is our present circumstances, by contrast, that begin to extend the remotest hope of learning from the confrontation with the consequences of our desires.
You write that apps like OpenDesk are revolutionizing the way we conceive things. With 3D printers, we can print chairs, tables, etc. You say that with a printer, a laser cutter and feedstock we can make anything at home. Do you find this worrying, as it is easy to imagine someone creating a 3D gun for example?
I do not say that with a printer, a laser cutter and feedstock we can make anything at home. I say no such thing.
What I do say is that the range of useful things that the untrained, ordinary person can now fabricate, equipped with nothing more than a printer or laser cutter costing a few hundred dollars, has grown considerably. And furthermore, that the range of such things not long ago expanded to include, yes, crude, rudimentary firearms, devised by ideologues and fanatics to prove precisely this point, as a kind of propaganda of the deed.
I don’t believe this is cause for any particular concern at the moment, as such weapons clearly tend to pose a greater threat to their own would-be users than they do to anyone else. But, you know, we can see what’s coming. It’s in the mail. And what that suggests to me is that polities or societies that wish to discountenance the spread of such weapons (or other notionally or actually harmful objects that might be fabricated in this way) would be best advised to adopt a layered defense in depth composed of multiple kinds of frictions, retardations and disincentives — in essence, a harm-reduction strategy rather than one of prohibition.
You explain that data has political involvements and that “the data is never just the data.” Do you think that governments are blatantly lying to satisfy data?
All governments lie, and always have — all human institutions, for that matter, not merely those of state. All human institutions will attempt to create an epistemic environment that’s favorable to their own continuation, by any means at their disposal, at both the micro and macro levels — even when this is not always in their own longer-term interest, as Goodhart’s Law suggests. The manipulation or selective release of statistics was an important component of this sort of effort in the twentieth century, and it is now augmented by the selective collection, manipulation of or differential analysis applied to machine-readable data, sure.
Yesterday, Elon Musk said he would make a platform to rate and track a credibility score for journalists. Do you think that more and more actions of the sort will start to take shape?
That’s funny. What might actually be more useful is a platform to rate and track Elon Musk’s credibility.
In the runup to our June event in Tallinn, the good folks at Housing Europe have asked me to address a brief series of thoughtful questions. I share the questions and my answers to them with you here, in the hope that you’ll find them as usefully provocative as I did.
Social anxiety, introversion, isolation, and feelings of loneliness are on the rise, especially in the younger generation, a result of various factors including the irony-laden hyper-connectivity of social media, smart phones and screen time, general alienation from our schooling and work, our physical surroundings, ourselves and each other – is there any way in which technology could be used to actually curb this trend at all?
Well, there are of course any number of apps that claim to spur us to mindfulness and presentness, and I suppose there’s an argument to be made that the same hyperconnectivity you’re talking about actually works pretty well for some. I’ve seen studies suggesting, for example, that the most densely-connected social media users tend to score well above average on self-reported measurements of happiness and life satisfaction.
But as far as I’m concerned, it’s kind of a master’s tools/master’s house situation. I don’t think you can reliably underwrite the kind of psychically restorative, face-to-face interaction we seem to require with the same technologies that corrode our ability to attend to and be emotionally present for one another. There are powerful physiological processes engaged by the way smartphones and apps are currently offered to us that tend to militate against our very ability to be present: consider the way the flickering of our screens involuntarily entrains focus, so that you can’t not glance at a screen entering your field of vision, at least momentarily. Or the dopamine cycle, which, as we now know, is consciously exploited by app designers to capture and retain our attention, beneath the level of conscious awareness — that’s what the little red bubble with the number of unread messages is all about, it’s very carefully tuned to be an irresistible trigger to action. The notion that we might somehow override these very old, very deep features of our nervous system at will strikes me as naive.
So what’s the alternative? The alternative is to cultivate a greater sophistication regarding what networked information technology is for, where in our lives it’s best and most wisely deployed, and when the time has come to quite literally set it aside and surrender ourselves to an as-nearly-unmediated encounter with the other as we can feasibly achieve. But that itself takes education, and patience, and the desire to do so, and above all the recognition that it’s not by any stretch of the imagination always comfortable to be in the unmediated presence of another human being, their claims and prerogatives. There’s a skill involved with being copresent with each other in such a vulnerable way, or even a craft, and we could all use some refinement of that craft. Myself very definitely included.
Would it be advisable to build a city from scratch and, if so, would you enjoy being involved in this project and what guiding principles would you wish to employ?
Advisable? In the abstract, I’d have to say no. Most likely inevitable, though: the number of people worldwide who are now looking to avail themselves of urban density and urban opportunity — in not a few cases, mind you, because they were forcibly displaced from the land — will clearly stress the infrastructural carrying capacity of existing conurbations to the breaking point. So we need to bring new ones online, even if it takes a few decades for anything resembling a genuinely metropolitan sensibility to bed into such places.
Would I enjoy being involved in their design? Of course. Like any other urbanist, I have my own pet theories and received nuggets of wisdom about how it is one might go about designing a city so that it simultaneously underwrites equity, complexity, texture and sustainability, and I’d love the opportunity to put those theories to the test. Who wouldn’t?
As to what principles would guide me in any such engagement, it shouldn’t be too much trouble for anyone with even a glancing familiarity with my work to guess their general contours. The first is to provide maximum scope for people to determine the circumstances of their own being, as individuals and collectivities both. The second, which is obviously in a fair deal of tension with this, is to proceed always from the understanding that quality of life for all is best achieved by closely and respectfully attending to the needs of the most vulnerable users of a space.
Have your thoughts or attitudes changed or developed since 2013, when you wrote “Against the smart city”?
At the time I wrote “Against the smart city,” I was — very atypically — cowed by some bizarre notion that the pamphlet’s credibility would be enhanced by a relatively even-handed description of the things I was writing about, even though they were plainly terrible. Figuring that the smart-city schemes I was discussing were so prima facie foolish (or, in the case of PlanIT Valley, outright fictional) that a relatively uninflected account of them would speak plainly enough for itself, I just didn’t put things as sharply as I could or should have. Not to put too fine a point on it: I pulled my punches.
And what happened in the months and years that followed is that, on a fairly regular basis, I’d hear from the architects and engineers who worked on those efforts, people fairly intimately involved with the creation of Masdar or Songdo and so on. They’d write to me and say, “You know, that project was so much worse than you said it was. You have no idea how much worse.”
Well, look: I’ve spent a few years of my life inside large, multinational technology firms. I did have some idea. It’s true that I didn’t have the fine details at hand — and lordy, did they ever make for cacklingly schadenfreudy, if somewhat hair-raising, reading — but even given what I knew at the time, I certainly could have been more pointed in my critique.
The irony, of course, is that the pamphlet is clearly already pretty far to one side of the spectrum of published opinion on the question of the smart city. Yeah, there are a number of critical academic papers that treat the issue, some of them quite tasty, but as far as the popular literature on the subject is concerned virtually everything else out there is a more-or-less optimistic attempt to justify or recuperate the idea of the smart city. If we stipulate, then, that “Against the smart city” pretty much already defines one pole of debate, here I am suggesting that taking these insiders at their word means it should have been much harsher still. I shouldn’t have let myself been affected by tone arguments advanced by purely imaginary interlocutors in my own head, or watered down the truth of what I knew about the elemental mendacity and incompetence of smart-city schemes out of some profoundly misguided notion of the politics of respectability.
It’s a lesson I bear in mind whenever I’m asked to comment on things like Sidewalk Lab’s adventures in Toronto.
Migration as a result of conflict, poverty, land grabbing, climate and demographic change, as well as a type of continuous mobility as a consequence of the pursuit of education or employment opportunities, and, on a more positive note, our curiosity and desire to explore the world, means that we often find ourselves in new and short-term living situations. Could you think up a system in which people could be appropriately and comfortably housed on such a basis?
Sure, and it wouldn’t even necessarily look all that different from present-day AirBnb, at least in schematic. (Let me be clear that I have absolutely no problem with something like AirBnb, provided first of all that every permanent resident of a city in which such a service operates has access to safe, decent, centrally-located housing, unimpeded by considerations of income or affordability. The beef I have with AirBnb is the way it distorts the rental market, and secondarily the signature psychogeographical condition that tends to crop up pretty reliably when much of a city’s historic center is given over to the needs of tourists and other short-term visitors.)
And circling back to your earlier question, here’s a place where I definitely think networked technology has an important role to play in defining the contours of a decent, grounded, equitable modus vivendi. Along these lines, I did some thinking awhile back about what I was then calling “space as a service.” There’s also been some pretty innovative work on ways in which networked shelter and mobility assets might be integrated, epitomized for me by Höweler + Yoon’s Shareway 2030 project from a few years ago.
What do you think is the way — if there is such a way — to make sure that these “radical technologies” you talk about in your latest book actually serve an inclusive design of everyday life that does not leave anyone behind?
If there is a way, it would have to involve massively enhancing the inclusivity, the representational diversity and sheer invitationality of technological development organizations, so that the apps and services that set the bounding conditions on our lives aren’t exclusively devised by a markedly self-similar cadre of young, privileged, able-bodied engineers and designers. Designing technological products and services that are pertinent to and sensitive of the needs of people who don’t happen to process information, understand embodiment or experience space like the existing development cohort is necessarily going to have a lot to do with who’s in the room when the thing’s being made, and what power they’re able to claim. The watchword has to be “nothing about us without us.”
Note that I am not arguing that we need to “prioritize STEM education” above everything else, whatever that is, or god forbid that “everyone should learn to code.” But we need to get a whole lot closer to a paradigm of development by people rather than for them, or on their behalf. It’s not like this is by any means fully resolved inside urban planning, by the way — it’s a tension that’s been plainly evident since at least the mid-1960’s, and here I’m thinking of some of the more thoughtful critical responses to Paul Davidoff’s 1965 paper on advocacy planning. Not even the most skilled advocate will ever be able to fully evoke someone else’s lived experience of the world in all of the ways that are salient to a design challenge of this order, no matter how diligent or well-intentioned or empathic they may happen to be. So the task that lays before us is figuring out how ordinary people everywhere can meaningfully claim a voice in the development of the information-technical systems that now do so much to condition their life choices and chances.
The following is an interview with me conducted by the Italian architectural magazine Architetti Roma. This one focuses on issues of mobility and, as always, I hope you find it illuminating.
What are the urban contexts where technology and mobility have brought about the best outcomes?
To clarify, here we should make it plain that we’re strictly talking about networked information technology, and not, say, developments in power-train technology or materials engineering. And of relatively recent developments in this field, I’m particularly fond of a smartphone app called Citymapper. It’s like being handed the keys to the city.
Consider that I arrived in megacity London with nothing more than the vaguest mental map of the place, and still less of a sense of how to get around it. And what Citymapper let me do was dive right in, the night I got here. I could hop on a bus and go meet friends, and know exactly where I had to wait, what bus to take, where to get off and how long the trip would take me. It radically lowered the threshold of fear and uncertainty that keeps us sequestered in our local neighborhoods. Not within the weeks or months that it might have taken me to wrap my head around the transit network’s endlessly ramified field of possibilities in any previous age — immediately. And this is a service that’s available for zero incremental cost, to anyone with the wherewithal to afford a smartphone and a data plan. Now that is truly radical, a truly epochal development in urban mobility.
There are only two issues with it, really. The first is that Citymapper only works so well in London because TfL, our local transit authority, offers a generous selection of real-time APIs, the open application programming interfaces that allow a service like Citymapper to grab, represent and make use of that information. It wouldn’t be nearly the same thing in a city that didn’t, just not at all the same proposition.
The second, more serious problem is that Citymapper — like all other services positioned as products in the late-capitalist marketplace — is subject to churn. It’s not stable. A new version can appear at any time, might even be pushed to your device in such a way that you don’t get to choose whether you want it or not, and you’ll find that the features, conventions and metaphors you’ve come to rely upon and stored in muscle memory just don’t work the same way anymore. And if Citymapper’s CEO decides that his personal future and his investors’ outcomes are best secured by choosing to sell the service in toto to Apple or Google, then that’s what’s going to happen. And there’s not a damn thing you or I or anyone outside that decision loop can do about it.
So, yes: we’ve been handed the keys to the city, but they can be yanked away at any time. At any moment, TfL can decide that it no longer wants to provide real-time APIs, Citymapper can decide that it no longer wants to support a given city, Apple can decide that it no longer wants to allow third-party journey-planning services on its platform. Our golden age is real, but it’s terribly vulnerable.
Are you familiar with Rome? What in your opinion are the technology applications that could be suitable for Rome?
I’ve only spent three days in Rome in my adult life. I just don’t think I’m qualified to speak in anything more than generalities about what might or might not work there. But, sure, in any place where there’s a single accountable public transit authority, and that transit authority offers reliable real-time APIs, there’s no reason that something like Citymapper couldn’t work and work well.
Roman traffic is also, of course, legendary, and that’s something I can very easily see yielding to automated vehicle control. The deeper question there is the extent to which Romans actually cherish the impossibility of getting around, as part of their identity in the world. Letting go of that may be more of a obstacle than any of the material challenges of implementing automated mobility.
Considering Uber and similar services, do you think they are a positive solution for urban mobility?
My position on Uber is rather well-known.
Google’s self-driving car has just been presented. Do you think it will catch on? In what time frame?
Well, firstly, I think Google itself is further away from fielding a solution that will work anywhere outside of Mountain View than is generally understood. The media hype has been very misleading. And secondly, Google is far from the only actor currently working to resolve this envelope of challenges. Despite their power, reach and influence, we should never make the mistake of collapsing the ideas of “autonomous personal transportation” and “Google.”
That said, it will happen, one way or another. I don’t think it’s a question of “catching on,” so much as one of getting the necessary regulatory, legislative and risk-assessment frameworks in place. And this is one of those very rare contexts where I believe that the information-technological approach really is unambiguously superior to the way we do things now.
In the United States alone, we sacrifice more than 30,000 human lives a year to misplaced confidence in our own ability to manage the performance regime presented to us by the car. People drive drunk, while texting, when they’ve just had an argument with their partner. Long-distance truckers drive bent half out of their mind on sleeplessness and crank because that’s what’s demanded of them by the economics of contemporary logistics. People drive in the morning to minimum-wage jobs that are two hours away because they’re the only ones that were on offer, on sleep that’s already been brutally truncated by the two hours it took them to get home the night before. People use vehicles as weapons — to bolster their sense of self, to claim space from the others they feel encroaching on them at every turn, to assert dominance in a world that makes them feel like they’ve been zeroed out. And algorithms even at their clumsiest stand to do a better job in each and every single one of these circumstances.
But “unambiguously better” doesn’t mean “perfect.” The disruption, in particular, to working-class livelihoods will be dreadful. If unanticipated, unaccounted for and unresponded to, in fact, I venture to say it will cause misery easily on the order of those 30,000 annual deaths. And that’s quite a thing to say. It’s why I support the provision of universal basic income, to at least buffer the havoc automation is sure to wreak on our societies as it transforms mobility, logistics and a thousand other fields.
Could you draw some possible scenarios regarding the use of technologies in the field of mobility ten years from now?
Ten years is a long, long time in my field. It’s the far future. Consider that ten years ago, we didn’t even have smartphones. Given all the wildly interacting factors at play, and the ever-present likelihood that their interaction will render our world effectively ungovernable, I’m just not comfortable prognosticating.
This coming June, I’ve been invited to offer a keynote that will function as a hinge between two complementary events of Berlin’s Make City Festival 2015: a workshop called “Science Fictions: Smartology as a New Urban Utopia” on Friday the 19th, followed by a public symposium called “Beware of Smart People! Re-defining the Smart City Paradigm towards Inclusive Urbanism” that takes place on Friday and Saturday the 20th both.
As part of the run-up to the events, the organizers asked me to answer a few questions for a newspaper they’re putting together for free distribution at the Festival. I’ve reproduced this interview below, and hope, as ever, that you enjoy it.
Why is the “Smart City” relevant to a broader public?
It’s only relevant because at the moment this is the predominant conception of the way in which networked information technology ought to be deployed in cities to aid in their management and governance, and it encodes within it a pathetically circumscribed vision of urban citizenship. As far as classic conceptions of the smart city are concerned, your sole job as a citydweller is to generate data which can be captured, analyzed and acted upon by administrators — those are the limits of participation.
Another way of putting it: If the municipality you live in buys and deploys this technology, your life will be affected by it, whether you particularly care about this thing we call the “smart city” or not. Your choices will be conditioned, your scope of action curtailed, and your ability to shape the circumstances of your own life constrained, in ways that might not appear immediately obvious, for the ultimate advantage of others. You do not have a voice other than in the aggregate. And while this is a rather bleak prospect, it’s easily enough avoidable if enough people come to understand what’s at stake in the deployment of these technologies, and refuse to let it unfold unchallenged.
How can a focus on people as urban knowledge producers help to redefine the technology and market oriented concept of the Smart City?
That’s a pretty abstract and, to my way of thinking, overly intellectualized way of framing what it is we do as residents of an urban place and as participants in a community. Do we “produce knowledge”? Yes, of course we do: at all times, all of us, both individually and collectively. We produce knowledge about place, most of which is and only ever can be tacit, and it’s important to understand that this is what ordinary people are in fact doing as they pursue the course of their everyday lives. It’s not, or not exclusively, the regime of experts and specialists.
But is that the best — the most satisfying or resonant — way to construct what it is we do as city people? I would argue that it isn’t. I would, in fact, argue that in a sense it dovetails all too well with the command-and-control model implicit in the smart city rhetoric, because if we’re all “urban knowledge producers,” the implication is that some sufficiently subtle array of technical systems will be able to capture that knowledge, derive actionable inferences from it and make it available to be acted upon remotely.
So I prefer to focus on participation. I prefer to understand everyone in the city as an actor, an active and vital contributor — someone who is capable of mobilizing knowledge and bringing it to bear on the matters of concern they themselves perceive.
How can smart people become active participants in new urban governance models based on knowledge sharing and coproduction?
Understand that I’m not at all interested in “smart,” in smart anything. What I am interested in is creating circumstances in which ordinary citydwellers are able to acquire an refined understanding of all the circumstances that shape their participation in civic life, whether those circumstances are technical, political, economic or psychological.
We should, in particular resist the notion that every last citizen needs to acquire a high degree of specifically technical competence — the inane calls for everyone to learn to code, and so on. Not everyone has the cognitive propensity, not everyone has the ability, and quite simply not everyone wants to. But this is not the same thing as groups of neighborhood scale acquiring a greater collective sophistication as to how informational-technical systems work and what it is that they do. It’s crucial that we demystify these things, but it’s neither necessary or possible for everyone to acquire the habits of mind of a software engineer.
What we need, therefore, is for those who do have the propensity, the capability and the insight into the workings of technical systems to share that insight, in terms ordinary people can relate to. For many, it will mean developing a theory of mind that will guide them in understanding what it is that people don’t understand, and what metaphors are best suited to helping explain these systems and their functions without condescension or oversimplification.
Everybody who possesses comfort and competence with information-technical systems needs to realize that from now on, part of their job is to function as a translator. And this will be frustrating. There are literally different cognitive styles involved, different intelligences, and bridging between the divergent models of the world people hold, however unconsciously or inarticulately, is by no means a straightforward or a simple thing. But it’s not optional, not if we believe in the right of ordinary citydwellers to understand the systems that condition their everyday choices.
How do smart people redistribute urban resources and reconfigure urban spaces?
This is not, of course, a technical question. I personally believe we need to ensure that the information-technical systems which increasingly govern the distribution of (material-energetic, spatial, financial or attentional) resources in the city work in as self-explanatory a way as can possibly be achieved, and that the valuations bound up in them remain available for inspection and renegotiation at all times. But this ambition ultimately relies on how we choose to organize ourselves in a polity, what values we hold and enact in our collective decisions. We cannot achieve any such thing if we do not first believe we have the right and the affirmative obligation to do so, and in fact that the exercise of all our other rights will ultimately come to depend on our doing so.