The following is an interview with me conducted by the Italian architectural magazine Architetti Roma. This one focuses on issues of mobility and, as always, I hope you find it illuminating.
What are the urban contexts where technology and mobility have brought about the best outcomes?
To clarify, here we should make it plain that we’re strictly talking about networked information technology, and not, say, developments in power-train technology or materials engineering. And of relatively recent developments in this field, I’m particularly fond of a smartphone app called Citymapper. It’s like being handed the keys to the city.
Consider that I arrived in megacity London with nothing more than the vaguest mental map of the place, and still less of a sense of how to get around it. And what Citymapper let me do was dive right in, the night I got here. I could hop on a bus and go meet friends, and know exactly where I had to wait, what bus to take, where to get off and how long the trip would take me. It radically lowered the threshold of fear and uncertainty that keeps us sequestered in our local neighborhoods. Not within the weeks or months that it might have taken me to wrap my head around the transit network’s endlessly ramified field of possibilities in any previous age — immediately. And this is a service that’s available for zero incremental cost, to anyone with the wherewithal to afford a smartphone and a data plan. Now that is truly radical, a truly epochal development in urban mobility.
There are only two issues with it, really. The first is that Citymapper only works so well in London because TfL, our local transit authority, offers a generous selection of real-time APIs, the open application programming interfaces that allow a service like Citymapper to grab, represent and make use of that information. It wouldn’t be nearly the same thing in a city that didn’t, just not at all the same proposition.
The second, more serious problem is that Citymapper — like all other services positioned as products in the late-capitalist marketplace — is subject to churn. It’s not stable. A new version can appear at any time, might even be pushed to your device in such a way that you don’t get to choose whether you want it or not, and you’ll find that the features, conventions and metaphors you’ve come to rely upon and stored in muscle memory just don’t work the same way anymore. And if Citymapper’s CEO decides that his personal future and his investors’ outcomes are best secured by choosing to sell the service in toto to Apple or Google, then that’s what’s going to happen. And there’s not a damn thing you or I or anyone outside that decision loop can do about it.
So, yes: we’ve been handed the keys to the city, but they can be yanked away at any time. At any moment, TfL can decide that it no longer wants to provide real-time APIs, Citymapper can decide that it no longer wants to support a given city, Apple can decide that it no longer wants to allow third-party journey-planning services on its platform. Our golden age is real, but it’s terribly vulnerable.
Are you familiar with Rome? What in your opinion are the technology applications that could be suitable for Rome?
I’ve only spent three days in Rome in my adult life. I just don’t think I’m qualified to speak in anything more than generalities about what might or might not work there. But, sure, in any place where there’s a single accountable public transit authority, and that transit authority offers reliable real-time APIs, there’s no reason that something like Citymapper couldn’t work and work well.
Roman traffic is also, of course, legendary, and that’s something I can very easily see yielding to automated vehicle control. The deeper question there is the extent to which Romans actually cherish the impossibility of getting around, as part of their identity in the world. Letting go of that may be more of a obstacle than any of the material challenges of implementing automated mobility.
Considering Uber and similar services, do you think they are a positive solution for urban mobility?
My position on Uber is rather well-known.
Google’s self-driving car has just been presented. Do you think it will catch on? In what time frame?
Well, firstly, I think Google itself is further away from fielding a solution that will work anywhere outside of Mountain View than is generally understood. The media hype has been very misleading. And secondly, Google is far from the only actor currently working to resolve this envelope of challenges. Despite their power, reach and influence, we should never make the mistake of collapsing the ideas of “autonomous personal transportation” and “Google.”
That said, it will happen, one way or another. I don’t think it’s a question of “catching on,” so much as one of getting the necessary regulatory, legislative and risk-assessment frameworks in place. And this is one of those very rare contexts where I believe that the information-technological approach really is unambiguously superior to the way we do things now.
In the United States alone, we sacrifice more than 30,000 human lives a year to misplaced confidence in our own ability to manage the performance regime presented to us by the car. People drive drunk, while texting, when they’ve just had an argument with their partner. Long-distance truckers drive bent half out of their mind on sleeplessness and crank because that’s what’s demanded of them by the economics of contemporary logistics. People drive in the morning to minimum-wage jobs that are two hours away because they’re the only ones that were on offer, on sleep that’s already been brutally truncated by the two hours it took them to get home the night before. People use vehicles as weapons — to bolster their sense of self, to claim space from the others they feel encroaching on them at every turn, to assert dominance in a world that makes them feel like they’ve been zeroed out. And algorithms even at their clumsiest stand to do a better job in each and every single one of these circumstances.
But “unambiguously better” doesn’t mean “perfect.” The disruption, in particular, to working-class livelihoods will be dreadful. If unanticipated, unaccounted for and unresponded to, in fact, I venture to say it will cause misery easily on the order of those 30,000 annual deaths. And that’s quite a thing to say. It’s why I support the provision of universal basic income, to at least buffer the havoc automation is sure to wreak on our societies as it transforms mobility, logistics and a thousand other fields.
Could you draw some possible scenarios regarding the use of technologies in the field of mobility ten years from now?
Ten years is a long, long time in my field. It’s the far future. Consider that ten years ago, we didn’t even have smartphones. Given all the wildly interacting factors at play, and the ever-present likelihood that their interaction will render our world effectively ungovernable, I’m just not comfortable prognosticating.
This coming June, I’ve been invited to offer a keynote that will function as a hinge between two complementary events of Berlin’s Make City Festival 2015: a workshop called “Science Fictions: Smartology as a New Urban Utopia” on Friday the 19th, followed by a public symposium called “Beware of Smart People! Re-defining the Smart City Paradigm towards Inclusive Urbanism” that takes place on Friday and Saturday the 20th both.
As part of the run-up to the events, the organizers asked me to answer a few questions for a newspaper they’re putting together for free distribution at the Festival. I’ve reproduced this interview below, and hope, as ever, that you enjoy it.
Why is the “Smart City” relevant to a broader public?
It’s only relevant because at the moment this is the predominant conception of the way in which networked information technology ought to be deployed in cities to aid in their management and governance, and it encodes within it a pathetically circumscribed vision of urban citizenship. As far as classic conceptions of the smart city are concerned, your sole job as a citydweller is to generate data which can be captured, analyzed and acted upon by administrators — those are the limits of participation.
Another way of putting it: If the municipality you live in buys and deploys this technology, your life will be affected by it, whether you particularly care about this thing we call the “smart city” or not. Your choices will be conditioned, your scope of action curtailed, and your ability to shape the circumstances of your own life constrained, in ways that might not appear immediately obvious, for the ultimate advantage of others. You do not have a voice other than in the aggregate. And while this is a rather bleak prospect, it’s easily enough avoidable if enough people come to understand what’s at stake in the deployment of these technologies, and refuse to let it unfold unchallenged.
How can a focus on people as urban knowledge producers help to redefine the technology and market oriented concept of the Smart City?
That’s a pretty abstract and, to my way of thinking, overly intellectualized way of framing what it is we do as residents of an urban place and as participants in a community. Do we “produce knowledge”? Yes, of course we do: at all times, all of us, both individually and collectively. We produce knowledge about place, most of which is and only ever can be tacit, and it’s important to understand that this is what ordinary people are in fact doing as they pursue the course of their everyday lives. It’s not, or not exclusively, the regime of experts and specialists.
But is that the best — the most satisfying or resonant — way to construct what it is we do as city people? I would argue that it isn’t. I would, in fact, argue that in a sense it dovetails all too well with the command-and-control model implicit in the smart city rhetoric, because if we’re all “urban knowledge producers,” the implication is that some sufficiently subtle array of technical systems will be able to capture that knowledge, derive actionable inferences from it and make it available to be acted upon remotely.
So I prefer to focus on participation. I prefer to understand everyone in the city as an actor, an active and vital contributor — someone who is capable of mobilizing knowledge and bringing it to bear on the matters of concern they themselves perceive.
How can smart people become active participants in new urban governance models based on knowledge sharing and coproduction?
Understand that I’m not at all interested in “smart,” in smart anything. What I am interested in is creating circumstances in which ordinary citydwellers are able to acquire an refined understanding of all the circumstances that shape their participation in civic life, whether those circumstances are technical, political, economic or psychological.
We should, in particular resist the notion that every last citizen needs to acquire a high degree of specifically technical competence — the inane calls for everyone to learn to code, and so on. Not everyone has the cognitive propensity, not everyone has the ability, and quite simply not everyone wants to. But this is not the same thing as groups of neighborhood scale acquiring a greater collective sophistication as to how informational-technical systems work and what it is that they do. It’s crucial that we demystify these things, but it’s neither necessary or possible for everyone to acquire the habits of mind of a software engineer.
What we need, therefore, is for those who do have the propensity, the capability and the insight into the workings of technical systems to share that insight, in terms ordinary people can relate to. For many, it will mean developing a theory of mind that will guide them in understanding what it is that people don’t understand, and what metaphors are best suited to helping explain these systems and their functions without condescension or oversimplification.
Everybody who possesses comfort and competence with information-technical systems needs to realize that from now on, part of their job is to function as a translator. And this will be frustrating. There are literally different cognitive styles involved, different intelligences, and bridging between the divergent models of the world people hold, however unconsciously or inarticulately, is by no means a straightforward or a simple thing. But it’s not optional, not if we believe in the right of ordinary citydwellers to understand the systems that condition their everyday choices.
How do smart people redistribute urban resources and reconfigure urban spaces?
This is not, of course, a technical question. I personally believe we need to ensure that the information-technical systems which increasingly govern the distribution of (material-energetic, spatial, financial or attentional) resources in the city work in as self-explanatory a way as can possibly be achieved, and that the valuations bound up in them remain available for inspection and renegotiation at all times. But this ambition ultimately relies on how we choose to organize ourselves in a polity, what values we hold and enact in our collective decisions. We cannot achieve any such thing if we do not first believe we have the right and the affirmative obligation to do so, and in fact that the exercise of all our other rights will ultimately come to depend on our doing so.