This coming June, I’ve been invited to offer a keynote that will function as a hinge between two complementary events of Berlin’s Make City Festival 2015: a workshop called “Science Fictions: Smartology as a New Urban Utopia” on Friday the 19th, followed by a public symposium called “Beware of Smart People! Re-defining the Smart City Paradigm towards Inclusive Urbanism” that takes place on Friday and Saturday the 20th both.
As part of the run-up to the events, the organizers asked me to answer a few questions for a newspaper they’re putting together for free distribution at the Festival. I’ve reproduced this interview below, and hope, as ever, that you enjoy it.
Why is the “Smart City” relevant to a broader public?
It’s only relevant because at the moment this is the predominant conception of the way in which networked information technology ought to be deployed in cities to aid in their management and governance, and it encodes within it a pathetically circumscribed vision of urban citizenship. As far as classic conceptions of the smart city are concerned, your sole job as a citydweller is to generate data which can be captured, analyzed and acted upon by administrators — those are the limits of participation.
Another way of putting it: If the municipality you live in buys and deploys this technology, your life will be affected by it, whether you particularly care about this thing we call the “smart city” or not. Your choices will be conditioned, your scope of action curtailed, and your ability to shape the circumstances of your own life constrained, in ways that might not appear immediately obvious, for the ultimate advantage of others. You do not have a voice other than in the aggregate. And while this is a rather bleak prospect, it’s easily enough avoidable if enough people come to understand what’s at stake in the deployment of these technologies, and refuse to let it unfold unchallenged.
How can a focus on people as urban knowledge producers help to redefine the technology and market oriented concept of the Smart City?
That’s a pretty abstract and, to my way of thinking, overly intellectualized way of framing what it is we do as residents of an urban place and as participants in a community. Do we “produce knowledge”? Yes, of course we do: at all times, all of us, both individually and collectively. We produce knowledge about place, most of which is and only ever can be tacit, and it’s important to understand that this is what ordinary people are in fact doing as they pursue the course of their everyday lives. It’s not, or not exclusively, the regime of experts and specialists.
But is that the best — the most satisfying or resonant — way to construct what it is we do as city people? I would argue that it isn’t. I would, in fact, argue that in a sense it dovetails all too well with the command-and-control model implicit in the smart city rhetoric, because if we’re all “urban knowledge producers,” the implication is that some sufficiently subtle array of technical systems will be able to capture that knowledge, derive actionable inferences from it and make it available to be acted upon remotely.
So I prefer to focus on participation. I prefer to understand everyone in the city as an actor, an active and vital contributor — someone who is capable of mobilizing knowledge and bringing it to bear on the matters of concern they themselves perceive.
How can smart people become active participants in new urban governance models based on knowledge sharing and coproduction?
Understand that I’m not at all interested in “smart,” in smart anything. What I am interested in is creating circumstances in which ordinary citydwellers are able to acquire an refined understanding of all the circumstances that shape their participation in civic life, whether those circumstances are technical, political, economic or psychological.
We should, in particular resist the notion that every last citizen needs to acquire a high degree of specifically technical competence — the inane calls for everyone to learn to code, and so on. Not everyone has the cognitive propensity, not everyone has the ability, and quite simply not everyone wants to. But this is not the same thing as groups of neighborhood scale acquiring a greater collective sophistication as to how informational-technical systems work and what it is that they do. It’s crucial that we demystify these things, but it’s neither necessary or possible for everyone to acquire the habits of mind of a software engineer.
What we need, therefore, is for those who do have the propensity, the capability and the insight into the workings of technical systems to share that insight, in terms ordinary people can relate to. For many, it will mean developing a theory of mind that will guide them in understanding what it is that people don’t understand, and what metaphors are best suited to helping explain these systems and their functions without condescension or oversimplification.
Everybody who possesses comfort and competence with information-technical systems needs to realize that from now on, part of their job is to function as a translator. And this will be frustrating. There are literally different cognitive styles involved, different intelligences, and bridging between the divergent models of the world people hold, however unconsciously or inarticulately, is by no means a straightforward or a simple thing. But it’s not optional, not if we believe in the right of ordinary citydwellers to understand the systems that condition their everyday choices.
How do smart people redistribute urban resources and reconfigure urban spaces?
This is not, of course, a technical question. I personally believe we need to ensure that the information-technical systems which increasingly govern the distribution of (material-energetic, spatial, financial or attentional) resources in the city work in as self-explanatory a way as can possibly be achieved, and that the valuations bound up in them remain available for inspection and renegotiation at all times. But this ambition ultimately relies on how we choose to organize ourselves in a polity, what values we hold and enact in our collective decisions. We cannot achieve any such thing if we do not first believe we have the right and the affirmative obligation to do so, and in fact that the exercise of all our other rights will ultimately come to depend on our doing so.
A response to a piece Ayona Datta wrote for the forthcoming Dialogues in Human Geography, which I am pleased to present to you on the occasion of the Urban Age Delhi conference on Governing Urban Futures.
«Dites donc, c’est pas Alphaville qui faut appeler votre patelin, c’est Zéroville!»
– Eddie Constantine as private eye Lemmy Caution, in J.-L. Godard’s Alphaville (1965)
In her paper examining the Indian “smart city” development of Dholera, Ayona Datta furnishes us with a very welcome case study in just how elite actors mobilize the language and appearance of technological contemporaneity to achieve ends of displacement. Her analysis is straightforward and capably presented, and the most useful thing I can do in the space allotted to me for commentary is cosign, and hopefully amplify, certain of her conclusions.
Datta, as I understand her, has two fundamental aims here. The first is simply to establish that in the claims made on its behalf, in its disconnection from the history of the land, in its mendacity about its actual purpose, and in every other relevant register, the development site of Dholera is utterly exemplary of the smart city paradigm so many of us have inveighed against over the past half-decade or so. The second — to me, a more interesting and more enduringly valuable ambition — is to demonstrate that this existing line of critique is insufficient to understand the particular kind of work Dholera does in Indian politics.
What any such understanding would require is a kind of multipronged forensic analysis, and that is precisely what Datta provides. In the case of Dholera, an account of the actual site, its physical characteristics and existing demography are no less crucial to the development of insight than the provisions of the enabling legislation facilitating the new city and the highly interested language swirling around it. And without wanting to be overly actor-networky about things, this attention to detail — to the ways in which specific institutions, events, personalities, laws, and phrases mesh with one another to produce a state of affairs — is the most welcome aspect of the article at hand.
So what is Dholera?
We learn that it is a 903 km^2 development site in the Indian state of Gujarat, masterplanned by the UK engineering firm Halcrow, with some ten percent of its budget provided by the Indian national government and Japanese enterprises (specifically Hitachi, Mitsubishi, Toshiba, JGC and TEPCO), and the balance by unspecified but presumably domestic “private sector” entities.
We learn that — just like the canonical smart cities that came before it, among which the South Korean New Songdo and Abu Dhabi’s Masdar City remain the most widely known — Dholera is promised to be a place where embedded information-technological services and systems mediate every aspect of everyday urban life. Everything from personal mobility to access control and the functioning of the supply and removal chain is to be handled by IT vendors, “optimized” in the name of maximum efficiency. (That this model of urbanity bears no resemblance whatsoever to the way in which any Indian city current or historical functions doesn’t matter; indeed, as we’ll see, it’s an important part of the value proposition.)
And, like the canonical smart cities as well, we learn that Dholera is represented to the world by its backers as having been magicked into being from nothing, on what planners are pleased to call a “greenfield site.” But of course the terrain upon which this tomorrowland is to be built wasn’t precisely a bare Cartesian plane beforehand: parcels of land had to be acquired to make the project a reality, and the people living and working on those parcels dealt with somehow.
The particular history of this process of acquisition and displacement (and the local resistance to it) deserves sustained attention. In Datta’s telling, this smart city with Indian characteristics turns out to be a place where the impoverished people who currently occupy the site — subsistence farmers and fishers, mostly, with soil rendered barren by previous government misadventures in macroengineering, and a literacy rate that stands twenty full points lower than India’s average of 77% — have been convicted by more powerful forces of failing to fully capitalize on the value latent in their land, and sentenced to expulsion.
Here we see how a global body of rhetoric, promulgated primarily by all-but-placeless multinational enterprises, converges with powerful regional and class interests, squeezing the nation-state (and the better part of its citizenry) to a thin paste between them.
As Dholera functions within Gujarat, so does “investor-friendly” Gujarat function within India. Depicted by its own business-development initiative as “Vibrant Gujarat,” the state is home to both India’s Prime Minister Narendra Modi, and the philosophy of governance he pursued as the state’s Chief Minister between 2001 and 2012, a policy stance that has been described as “native-born neoliberalism.” For over a decade, the state has consciously positioned itself as a testbed for techniques and practices that are seen as efficacious in overwriting external perceptions of India as teeming, mired in grinding, endemic poverty, and riven by communal strife with an image more consonant with its ambitions and hopes. These techniques and practices amount to a “Gujarati model,” intended to realize “maximum governance with minimum government,” and a nation desperate to cut the fetters imposed by its legendary bureacratariat might well regard that model as a turnkey solution for its own economic problems. This was the broadly implicit — and at times, entirely explicit — message of the 2014 Modi campaign, and indeed the Gujarati model has become national policy since his election to the Prime Ministership.
In a pungent and fascinating passage, Datta traces the development of this discourse to Modi’s Asian peregrinations. Denied entry to the US, UK and EU for his role in fanning Gujarat’s vicious communal pogroms of 2002, Modi took to visiting China and Japan instead — and there, Datta argues, he encountered both a “Shanghai model” of top-down citymaking, readymade for transplantation into Gujarati soil, and a set of institutional partners prepared to foot the bill. The bitter irony is that identification with the program of crash urbanization that resulted is what lubricated Modi’s ongoing and evidently successful pivot from redhanded champion of the Hindu far right to polished global statesman — all of which suggests that well-intentioned British and American moves to marginalize the firebrand of 2002 may have resulted in the mother of all unintended consequences.
For reasons of investor confidence, if no other, it was important that whatever happened in Gujarat was seen to transpire under the rule of law. Ensuring the formal legitimation of whatever measures it deemed necessary in the development of Dholera, the State of Gujarat granted itself new powers of eminent domain, leaving the victims of dispossession quite literally no ground to stand on.
Here Datta embarks upon the sort of detailed explication that helps us understand how a single piece of legislation (specifically, Gujarat’s 2009 Special Investment Region Act) allowed the state to do an end run around provisions dating to 1894 that guaranteed small holders both due process and fair recompense for land forcibly acquired. Under SIR’s terms, the state simply had to designate land as “needed for public purpose,” while nothing compelled them to compensate those with existing tenure; and of course parcels assembled in this way could then be transferred to whatever “parastatal” or entirely private development partners the state found congenial.
But after all the farmers and fishermen have been chased from the land, the digital infrastructure laid down, and the golf club opened for business, what of day-to-day life in this environment? Here is where more of the detail that Datta lavishes on other aspects of her tale would be welcome; specifically, I would have appreciated a closer look at the social and spatial logic of this ostensibly smart place on Earth. But then Dholera, like Masdar and Songdo before it, may as yet (and forever will?) be too unrealized to permit this sort of interrogation. What we do know is that Dholera’s promise/premise of furnishing citizens with information allowing them to “manage their lives better” dovetails perfectly with the neoliberal fetish for the individualization of responsibility, and parallel deemphasis of collective or solidaristic action of any sort.
This, however, is only to scratch the surface of the questions we could ask of this project. If one were of a particularly sincere cast of mind, and thought that honest answers might actually be forthcoming, one might want to inquire as to why all of the following were so heedlessly conflated in Dholera’s conception:
— the perceived necessity of developing entirely new urbanized sites as a response to India’s social and economic transformation;
— the desirability of doing so using putatively “advanced,” i.e. imported, methodologies, practices and paradigms;
— the degree to which such models do or can speak to the needs and desires of the populations they are ostensibly intended to benefit;
— the suitability of informationtechnical systems and services as means to any ends articulated by these populations; and
— the identity of the institutions, organizations or actors best placed to achieve the conception and deployment of such systems.
But it may well be pointless to ask such things of Dholera’s promoters, or to subject their rhetoric to any particularly fine level of analysis. Like “eco,” “green,” and “sustainable,” it appears that “smart” is simply the latest in a series of terms used to wreathe development projects with a superficial gloss of contemporaneity. Indeed, despite the claims of advocates that it could only operate at peak efficiency when designed and purpose-
built from the ground up to accommodate information technology, Dholera wasn’t identified (by its developers, or anyone else) as a “smart city” until 2012, some three years after the project’s inception. This record suggests that, like any other sufficiently interested party, the actors responsible for developing Dholera are comfortable latching onto just about any old justificatory apparatus if it serves their shortterm needs — helping the project pass through the decision gate of an endorsement, authorizing vote or allocation of investment — and discard it without compunction once it has outlived its utility.
When someone lays out the evidence as clearly as Datta does here, one conclusion is unavoidable: the point was never, really, to engineer an all-seeing technological utopia. It was to dispossess the near-voiceless of their land and turn it to the ends of optimal revenue generation. At times, various actors involved in facilitating Dholera’s transformation from salinated flatland to smart city have been surprisingly forthright about their values and motivations. Datta quotes Amitabh Kant, CEO of a state-sponsored enterprise invested in the project, as mentioning that “the key challenge” to transforming India “will be to monetize land values.” Meanwhile, the Indian Intelligence Bureau justifies the surveillance it maintains on the lowercaste activists resisting the seizure of their land on the grounds of their involvement in “anti-
development activities.” The degree of cooptation of the apparatus of state on view here is truly impressive; not even in the US or the UK are the logics of accumulation by dispossession generally quite that close to the surface.
But why this particular confluence of ideas, why India, why now? We are often told, in the West, that India’s cities are now home to a growing middle class — crores of people liberated from the village and its strictures, flush with capital pumped into the economy by globalization’s outsourced engineering and back-office operations, and beginning to flex their consumerist muscles. Given the very real benisons of all this material comfort and choice, it may well be that those on the receiving end of it are not overly inclined to question where it all comes from.
One result of this is that perhaps nowhere else in the world has reified “IT” to the extent that India has. That I can tell, anyway, the acronym is universally understood at all levels of Indian society — and nearly as universally, is understood to be desirable for its connotations of efficiency, effortlessness, logic, cleanroom sterility and sheer modernity. It is a thing and a force both, something one applies to a circumstance to make it better. And to be a software engineer in this new economy is a noble thing, for in the end what else does so much of the new prosperity consist of but software?
In such a charged environment, the unremarkable trappings of postindustrial knowledge production acquire a curious valence in and of themselves. One can get some sense of what this looks like from Dholera’s promotional materials, which are dense with bombast and puffery of a distinctly Indian flavor: the state government’s act of having “appointed a consultant to develop the master plan of the project” and the involvement of “a global IT powerhouse” (transparently Cisco) are in themselves proffered — and perhaps even accepted by the intended audience — as guarantors of excellence.
I have no interest in judging an entire people’s aspirations, but the darker and more troubling aspects of all this are obvious. Among other things, the uncritical embrace of practices, arrangements and ways of doing things that originate in the developed world, and must therefore be “modern,” allows propositions that wouldn’t otherwise stand up to the slightest challenge to pass by without comment. Perhaps this explains why the State of Gujarat’s due diligence doesn’t seem to have extended to wondering why the masterplanner they entrusted with the development of a megacity destined to be twice the size of Mumbai — the UK-based engineering practice Halcrow — had no other successful urban planning engagements to its name, nor why its business fundamentals were evidently so weak that it had to be bailed out (and was eventually fully acquired) by the American concern C2HM HILL. Even mild skepticism regarding such matters would be powerfully salutary, particularly at a moment when the Modi government plans to plant one hundred such cities on the land.
This is why I’m glad to see Datta throw a little shade at relative optimists like Ashis Nandy, quoted here to the effect that whatever our reservations now, all will be well in the fullness of time, as India’s propensity to “corrupt” the bestlaid plans renders the alien imposition of the smart city “impure…but ultimately less malevolent.” This is charming, and undoubtedly contains an element of truth, but as Datta implies, it verges on irresponsible naivete given the power of certain imperial discourses to transform subjectivity.
And in the end, subjectivity — the realm of sentiment, hope, fear, pride and desire — is far more central to the whys and wherefores of Dholera than might appear to be the case. For a state that has solid historical justification for wanting to believe in the possibility of a new beginning, the notion of rebuilding from a truly clean slate must be all but irresistible. There are many, no doubt, for whom this insistence that the ghosts of 2002 be plowed under constitutes a virtue — indeed, a primary aspect of Dholera’s appeal. For millions of young Indians just now coming into their maturity, it’s easy to imagine how tempting it must be to treat historical events that happened in childhood as bygones that should remain bygones, and considerations of communal, religious or caste identity as baggage from the past that has no place in an India founded on gleaming clean-room technology. They may well be willing and more than willing to overlook the fiction of its origin myth, if Dholera’s promise of a new and glorious dawn can only be extended to Gujarat, to Narendra Modi, to India itself.
What remains clear is that others will pay the price for that wiping of the slate. Where master-planned High Modernist environments like Brasilia and Chandigarh at least paid lip service to the notion that issues of social justice could be addressed via the technics of the built environment, Dholera doesn’t even rise to that low standard. From the evidence at hand here, it seems certain that this smart city is destined to do little but inscribe further injustice and sorrow on the land. And for demonstrating just what the rhetoric of the smart city accomplishes on this particular terrain, at this particular moment in history, we have Ayona Datta to thank.
Consider the driverless car, as currently envisioned by Google.
That I can tell, anyway, most discussion of its prospects, whether breathlessly anticipatory or frankly horrendified, is content to weigh it more or less as given. But as I’m always harping on about, I just don’t believe we usefully understand any technology in the abstract, as it sits on a smoothly-paved pad in placid Mountain View. To garner even a first-pass appreciation for the contours of its eventual place in our lives, we have to consider what it would work like, and how people would experience it, in a specified actual context. And so here — as just such a first pass, at least — I try to imagine what would happen if autonomous vehicles like those demo’ed by Google were deployed as a service in the place I remain most familiar with, New York City.
The most likely near-term scenario is that such vehicles would be constructed as a fleet of automated taxicabs, not the more radical and frankly more interesting possibility that the service embracing them would be designed to afford truly public transit. The truth of the matter is that the arrival of the technological capability bound up in these vehicles begins to upend these standing categories…but the world can only accommodate so much novelty at once. The vehicle itself is only one component of an distributed actor-network dedicated to the accomplishment of mobility; when the autonomous vehicle begins to supplant the conventional taxi, that whole network has to restabilize around both the vehicle’s own capabilities and the ways in which those capabilities couple with other, existing actors.
In this case, that means actors like the Taxi and Limousine Commission. Enabling legislation, a body of suitable regulation, a controlling legal authority, the agreement on procedures for assessing liability to calibrate the furnishment of insurance: all of these things will need to be decided upon before any such thing as the automation of surface traffic in New York City can happen. And these provisions have a conservative effect. During the elapse of some arbitrary transitional period, anyway, they’ll tend to drag this theoretically disruptive actor back toward the categories we’re familiar with, the modes in which we’re used to the world working. That period may last months or it may last decades; there’s just no way of knowing ahead of time. But during this interregnum, we’ll approach the new thing through interfaces, metaphors and other linkages we’re already used to.
Automated taxis, as envisioned by designer Petr Kubik.
So. What can we reasonably assert of a driverless car on the Google model, when such a thing is deployed on the streets and known to its riders as a taxi?
On the plus side of the ledger:
– Black men would finally be able to hail a cab in New York City;
– So would people who use wheelchairs, folks carrying bulky packages, and others habitually and summarily bypassed by drivers;
– Sexual harassment of women riding alone would instantly cease to be an issue;
– You’d never have a driver slow as if to pick you up, roll down the window to inquire as to your destination, and only then decide it wasn’t somewhere they felt like taking you. (Yes, this is against the law, but any New Yorker will tell you it happens every damn day of the week);
– Similarly, if you happen to need a cab at 4:30, you’ll be able to catch one — getting stuck in the trenches of shift change would be a thing of the past;
– The eerily smooth ride of continuous algorithmic control will replace the lurching stop-and-go style endemic to the last few generations of NYC drivers, with everything that implies for both fuel efficiency and your ability to keep your lunch down.
These are all very good things, and they’d all be true no matter how banjaxed the service-design implementation turns out to be. (As, let’s face it, it would be: remember that we’re talking about Google here.) But as I’m fond of pointing out, none of these very good things can be had without cost. What does the flipside of the equation look like?
– Most obviously, a full-fleet replacement would immediately zero out some 50,000 jobs — mostly jobs held by immigrants, in an economy with few other decent prospects for their employment. Let’s be clear that these, while not great jobs (shitty hours, no benefits, physical discomfort, occasionally abusive customers), generate a net revenue that averages somewhere around $23/hour, and this at a time when the New York State minimum wage stands at $8/hour. These are jobs that tie families and entire communities together;
– The wholesale replacement of these drivers would eliminate one of the very few remaining contexts in which wealthy New Yorkers encounter recent immigrants and their culture at all;
– Though this is admittedly less of an issue in Manhattan, it does eliminate at least some opportunity for drivers to develop and demonstrate mastery and urban savoir faire;
– It would give Google, an advertising broker, unparalleled insight into the comings and goings of a relatively wealthy cohort of riders, and in general a dataset of enormous and irreplicable value;
– Finally, by displacing alternatives, and over the long term undermining the ecosystem of technical capabilities, human competences and other provisions that undergirds contemporary taxi service, the autonomous taxi would in time tend to bring into being and stabilize the conditions for its own perpetuation, to the exclusion of other ways of doing things that might ultimately be more productive. Of course, you could say precisely the same thing about contemporary taxis — that’s kind of the point I’m trying to make. But we should see these dynamics with clear eyes before jumping in, no?
I’m sure, quite sure, that there are weighting factors I’ve overlooked, perhaps even obvious and significant ones. This isn’t the whole story, or anything like it. There is one broadly observable trend I can’t help but noticing, however, in all the above: the benefits we stand to derive from deploying autonomous vehicles on our streets in this way are all felt in the near or even immediate term, while the costs all tend to be circumstances that only tell in the fullness of time. And we haven’t as a species historically tended to do very well with this pattern, the prime example being our experience of the automobile itself. It’s something to keep in mind.
There’s also something to be gleaned from Google’s decision to throw in their lot with Uber — an organization explicitly oriented toward the demands of the wealthy and boundlessly, even gleefully, corrosive of the public trust. And that is that you shouldn’t set your hopes on any mobility service Google builds on their autonomous-vehicle technology ever being positioned as the public accommodation or public utility it certainly could be. The decision to more tightly integrate Uber into their suite of wayfinding and journey-planning services makes it clear that for Google, the prerogative to maximize return on investment for a very few will always outweigh the interests of the communities in which they operate. And that, too, is something to keep in mind, anytime you hear someone touting all of the ways in which the clean, effortless autotaxi stands to resculpt the city.
If you’ve been reading this blog for any particular length of time, or have tripped across my writing on the Urbanscale site or elsewhere, you’ve probably noticed that I generally insist on discussing the ostensible benefits of urban technology at an unusually granular level. (In fact, I did this just yesterday, in my responses to questions put to me by Korea’s architectural magazine SPACE.) I’ll want to talk about specific locales, devices, instances and deployments, that is, rather than immediately hopping on board with the wide-eyed enthusiasm for generic technical “innovation” in cities that seems near-universal at our moment in history.
My point in doing so is that we can’t really fairly assess a value proposition, or understand the precise nature of the trade-offs bound up in a given deployment of technology, until we see what people make of it in the wild, in a specific locale. The canonical example of the perils that attend the overly generic consideration of a technology is bus rapid transit, or BRT, which works very, very well indeed on sociophysical terrain that strongly resembles its original home of Curitiba, and much less so in low-density environments like Johannesburg, or in places where, for whatever reason, access to the right-of-way can’t be controlled, notably Delhi and New York City. BRT was sold to these latter municipalities as a panacea for problems of urban mobility, without reference to all of the spatial, social, regulatory, pricing-model and service-design elements that had to be brought into balance before anything like success could be declared, and it shows. (Boy howdy, does it show. Have you ridden the New York City MTA’s half-assed instantiation of BRT lately?)
And if anything, information technology is even more sensitively dependent on factors like these. The choice of one touchscreen technology (form factor, operating system, service provider, register of language…) over another very often turns out to determine the success or failure of a given proposition.
But despite all this, sometimes it is possible for the careful observer to suss out the likely future contours of a technology’s adoption, based on a more general appreciation of its nature. And that’s why I want to take a little time today to discuss with you my thinking around the emergent class of low-power, low-range transmitters known as “beacons.”
Classically, of course, a “beacon” was a visually prominent effect of some sort, designed to notify or warn those encountering it of some otherwise indistinct condition or feature in the landscape. And perhaps as originally envisioned, this class of transmitters genuinely was supposed to be what it said on the tin: a simple way for relatively low-powered devices to find and lock onto one another, amid the fog and unpredictable dynamism of the everyday.
This is not a particularly new idea; as long ago as 2005, I’d proposed on my old v-2 site that networked objects would need some lightweight, low-cost way of radiating information about their presence and capabilities to other things (and by extension, people) in the near neighborhood — the foundation of what, at that time, I thought of as a “universal service-discovery layer” draped over the world. And of course I was nowhere near the first to have proposed something along these lines; I myself had been inspired to think more deeply about things talking to each other from a sideways reading of a throw-away bit of cleverness in Bruce Sterling’s 1998 novel Distraction, and it’s fair to say that the idea of things automatically broadcasting their identity to other things had been in the air for quite a few years before that.
But in evolving commercial parlance, beacons are nothing of the sort, really. A contemporary beacon (like these ugly and rather hostile-looking blebs, sold by Estimote) is primarily designed to capture information, not to convey it — and such information as it does convey outward is disproportionately intended to benefit the sender over the recipient. So my first objection to beacon technology is that this very framing is in itself mendacious, dishonest and misleading. (You know you’re in trouble when the very name of something is a lie.)
As things stand now, beacons are intended for one purpose, and one purpose alone: to capture and monetize your behavior. As with the so-called Internet of Things more broadly, there simply aren’t any particularly convincing or compelling use cases for the technology that aren’t about driving needless consumption; almost without exception, those that are even partially robust have to do with closing a commercial transaction. Both the language of beacon technology and the framework of assumptions it grows out of are airlessly, claustrophobically hegemonic, and this thinking is all over their sites: vendors urge you to deploy these “media-rich banner ads for the physical world” in “any physical place, such as your retail store,” to “drive engagement,” “cross-sell and up-sell” and eventually “convert” passersby to purchasers. Even beacon advocates have a hard time coming up with any more than half-hearted art projects by way of uses for the technology that are not founded in the desire to relieve some passing mark of the contents of their wallet, reliably, predictably and on an ongoing basis.
And even those scenarios of use which appear at first blush to be founded in blamelessly humanitarian ends, when subjected to trial by ordeal ultimately turn out to embrace the shabbiest neoliberal reasoning. Cheaper to spackle a subway station with networked microlocation transponders, goes the thinking, than to actually hire and train the (unpredictable, and damnably needy) human beings that might help riders navigate the corridors and interchange nodes. Even if the devices don’t actually turn out to work all that reliably in the fullness of time, or impose a starkly higher TCO than initially estimated, there will be a concrete deployment that someone can point to as an accomplishment, a ticked-off achievement and a justification for renewed budgetary allocation or re-election.
Finally, I find it noteworthy that the beacon cost-benefit proposition can only subsist when it is accomplished stealthily, and when it is presented to citizens forthrightly and transparently, it is just as forthrightly rejected. Perhaps it’s a temporary blip of post-Snowden reticence, but my sense is that most of us have become chary of bundling too many performative dimensions of our identity onto our converged devices at once, and not at all without reason. (Ultimately, I diagnose similar reasons underneath the failure to date of digital wallets and similar device-based payment solutions to gain any market traction whatsoever, though there are other questions at play there as well.)
Beyond and back
The interest in beacons strikes me as being symptomatic of something deeper and more troubling in the culture of technology, something I think of as “the Engelbart overshoot.”
There was a powerful dream that sustained (and not incidentally, justified) half a century’s inquiry into the possibilities of information technology, from Vannevar Bush to Doug Engelbart straight through to Mark Weiser. This was the dream of augmenting the individual human being with instantaneous access to all knowledge, from wherever in the world he or she happened to be standing at any given moment. As toweringly, preposterously ambitious as that goal seems when stated so baldly, it’s hard to conclude anything but that we actually did achieve that dream some time ago, at least as a robust technical proof of concept.
We achieved that dream, and immediately set about betraying it. We betrayed it by shrouding the knowledge it was founded on in bullshit IP law, and by insisting that every interaction with it be pushed through some set of mostly invidious business logic. We betrayed it by building our otherwise astoundingly liberatory propositions around walled gardens and proprietary standards, by putting the prerogatives of rent-seeking ahead of any move to fertilize and renew the commons, and by tolerating the infestation of our informational ecology with vile, value-destroying parasites. These days technical innovators seem more likely to be lauded for devising new ways to harness and exploit people’s life energy for private gain than for the inverse.
In fact, you and I now draw breath in a post-utopian world — a world where the tide of technical idealism has long receded from its high-water mark, where it’s a matter of course to suggest that we must attach (someone’s) networked sensors to our bodies in order to know them, and where, rather astonishingly, it is possible for an intelligent person to argue that spamming the globe with such devices is somehow a precondition of “reclaim[ing our] environment as a place of sociability and creativity.” And this is the world in which beacons and the cause of advocacy for them arise.
There’s very little meaningful for this technology to do — no specifiable aim or goal that genuinely seems to require its deployment, which could not be achieved as or more readily in some other way. As presently constituted, anyway, it doesn’t serve the great dream of aiding us in our lifelong effort to make sense of the endlessly confounding and occasionally dangerous world. It furthers only the puniest and most shaming of ambitions. To the talented, technically capable folks working so hard to build out the beacon world, I ask: Is this really what you want to spend any part of your only life on Earth working to develop? To those advocating this turn, I ask: Can’t you think of any way of relating to people more interesting and productive than trying to sell them something they neither want nor need, and most likely cannot genuinely afford?
It doesn’t take too concerted an intellectual effort to understand what’s really going on with beacons — as a matter of fact, as we’ve seen, most people evidently seem to understand the situation perfectly well already. But I don’t hold out too much hope of getting any of the truly convinced to see the light on this question; we all know how very difficult it can be to get people to understand something when their salary (mortgage payments/kids’ private-school tuition/equity stake/deal flow) depends on them not understanding it. If you ask me, though, we were meant for better things than this.
Hey there! It’s been awhile since I’ve shouted at ya properly, and I’m going to be MIA for just a little longer yet (having stupidly locked myself into back-to-back-to-back-to-back trips to Dublin, Manchester, Aarhus & NYC, and finding myself rather burnt to the ground as a result). In the meantime, I thought I’d give you a brief idea of what I’ve been thinking about lately, and what kinds of questions I’ll be taking up over the next few months.
I’ll warn you from the outset that everything that follows is both speculative, in that it reflects hints, notions and potential trajectories more than fully coherent and robustly worked-out arguments, and overdense, in that it alludes to more lines of thought than I can properly treat at any length you’d tolerate in a blog post. Bear with me anyway and hopefully we’ll get somewhere interesting together.
This year’s model
More than a few of you have asked just what it is that I’m up to here at LSE. My research project is fairly open, but I think it’s fair to describe it as a consideration of the perennial urbanist themes of land use, mobility and governance, as they fold back against an environment and population whose capacities and affordances are increasingly conditioned by the presence of networked computational systems.
Roughly, I’m asking: given the presence of these systems, how might we use them to (a) help allocate common spatial resources in such a way as to ensure the most socially productive use of the available space; (b) underwrite the greatest ability of all to participate personally and physically in all the circuits of exchange that constitute the city; and (c) assist communities in making wiser, more responsive and more widely agreed-upon decisions regarding these and other matters before them? And how do we do all of these things in a way that respects, supports and makes the most use of our existing competences for the city — that skillful negotiation of the world and its prospects that big-city folks have been known for since time out of mind?
Big questions, obviously, and what’s (I hope) equally obvious is that I make no pretense whatsoever of essaying neutral answers to them. With regard to the first of these topics, for example, it ought to be evident that my notions of “most productive use” bear very little resemblance to the argument from revenue-generation potential that furnishes most contemporary redevelopment schemes with their primary justificatory apparatus, and which as of this writing appears to have hollowed out any hope that the so-called “sharing economy” might give rise to radically different ways of working and living together.
As I’ll explain in greater detail below, it’s what happened to the early promise of a networked sharing economy that haunts me as I prepare to propose new configurations for convivial systems. For all the utopian hope that may have attended their arrival, I think by now it’s clear that all too many existing coworking and “maker” spaces orbit venture-financed technology startup culture too closely, badly underfulfilling their potential and reproducing conditions I have no interest in perpetuating. That I can see, they have broadly failed as alternative spaces in which we could shelter from the invidious operations of consumer-phase capital, rediscover some sense of ourselves as skilled and competent agents and reclaim responsibility for the furniture of our world. Meanwhile, other potentially transformative models, like those on which Zipcar and AirBnB are founded, seem to have been placidly, even hungrily absorbed into the extant framework of neoliberal assumption.
Signs, pointers and portents
Readers of “Against the smart city” (in Kindle or POD pamphlet editions) know that I don’t place any particularly great faith in existing institutions’ capacity (or willingness) to address these circumstances. I go into a fair amount of detail, in fact, to spell out just why I think the “smart city” is such a disastrously misguided conception of the role of networked information technology in our urban places and our lives. At the same time, though, I do think it’s incumbent upon anyone levying such a critique to articulate at least some affirmative vision of what they would like to see happen in the world.
So what do I believe more satisfying, more fructifying alternatives might look and feel like? And what do I think are some ways of using networked technologies capable of encouraging conceptions of the relation between self and society that are a little less atomic — that are, in other words, less Californian-ideological and more oriented toward commonwealth?
In the following months, I’ll be sketching out at least the basic contours of a vision of urban living and working that responds to these questions. In particular, I’m interested in elaborating the outlines of a post-growth, near-steady-state industrial permaculture in city centers, autonomously and locally managed, undergirded by networked systems of deliberation, resource stewardship, mobility and exchange. This is a vision of localism in which flows of matter and energy circulate in a carefully-maintained dynamic equilibrium; communities produce most of the things (and skills, and affects) they need to survive in an unstable world; and sensitive onshoring brings compact, clean sites of precision manufacture and production back into the urban fold, undoing the supply chains of continental and oceanic scale and the ludicrous energetic, environmental and human costs they entail. We learn, once again, to work in atoms as well as bits; we do so together; and in doing so, we focus on the creation of real prosperity in the absence of economic growth.
For a variety of reasons, it’s important to me that I ground everything I’ll be proposing in empirical observations of events and situations that have some track record of functioning successfully. As it happens, some hints of what aspects of this vision might look like in practice do crop up in three very different existing projects/processes I’m aware of: Madrid’s Campo de Cebada; the Godsbanen/Institut for (x) complex, in Aarhus, Denmark; and finally a commercial enterprise called Unto This Last right here in London. Each of these sites has something to teach us, and in some ways I think of each of them as a dress rehearsal for a best-case future.
Campo de Cebada: Community control
At el Campo de Cebada, a fenced-off 60,000 sq ft lot in the heart of Madrid — formerly the site of a market, seemingly doomed to persistent vacancy by the economic crisis of 2008 — was reclaimed and transformed into a community resource by the neighborhood’s residents themselves.
After securing physical access, but before anything was built on the lot, a core group of local activists (including members of the Zuloark architectural collective) convened a series of weekly open assemblies, organized on bedrock principles of transparency, openness and participation. Residents and other interested parties were asked to propose, weigh and decide upon the programs, structures and activities the site should support. And so what had been more or less an abandoned site came under autonomous community control, using horizontal, leaderless processes very similar to those that proved so successful in the Occupy movement (including Occupy Sandy, as I describe here). It was under this informal and only retroactively sanctioned process of management that the space finally began to generate meaningful value for its users and neighbors. (At this point it may be worth noting that Spain has a robust history of anarchist practice, though it would also be something of an sublime understatement to point out that Madrid was not historically the heart of this activity.)
Both public assemblies and other, more casual activities on the site notably rely upon rapidly reconfigurable/demountable pallet-based furniture designed by Zuloark, similar to that Raumlabor Berlin has deployed in their pop-up public spaces in the past. (Such furniture also suggests a slow percolation of open-source hardware design and construction schemas like OpenStructures, a central theme of year-before-last’s tremendous Adhocracy show.) But it would be a mistake to identify the lesson of el Campo de Cebada with its physical tokens. Like the community gardens of New York’s Lower East Side, or more recently 596 Acres, what its success suggests is that ordinary, nonspecialist people are more than capable of taking on responsibility for maintenance, deconfliction and the other less glamorous aspects of administering and operating any such site, in the very core of a world city of the long-developed North — and to do so not in response to an environmental shock like Katrina or Sandy, but as a (dare I say “entrepreneurial”) way of grasping the emergent opportunities that lay curled up fractally inside the slower processes of economic calamity.
What the people behind el Campo de Cebada have forged together is, in essence, an Occupation that is affirmative rather than merely critical, productive and forward-looking as well as polemical. What their experience teaches us is that we can reimagine and reconfigure the sacrifice zones left behind by the reigning calculus of land valuation, grasping and making maximum use of them as a collective resource, in a maximally inclusive way.
Godsbanen/Institut for (x): Gradient of engagement
In Aarhus, my host Martin Brynskov took me for a walk around the publicly-funded Godsbanen production space/event venue, and the curious Institut for (x) that partially overlaps it. These institutions occupy a scatter of buildings lying at the end of a decommissioned rail spur that thrusts up into the heart of town, and the hour we spent walking over, around and through them began to suggest a particularly potent hybridization: autonomous self-management in the style of el Campo de Cebada, fused to the provision of standing community workshops and production facilities.
To my eye, anyway, Godsbanen consists of four distinct structures or conditions: the former railyard administration building, now the offices of various public, private and non-profit groups; a long main hall that was formerly the intermodal freight-transfer center, and now shelters the printshop, photo studio, metalshop and so on; a new infill structure (complete with vertiginously climbable roof) by 3XN, that comprises the event venue and canteen, and sinters the other buildings together; and a tumble of trailers, ad-hoc shacks, shade structures and lean-tos that apparently constitute the Institut for (x).
What was wonderful about Godsbanen was seeing men and women both — of all ages, very few of whom were obviously hipsterized — using the available wood-, metal-, clay- and textile-working facilities to make things for their own daily use. It’s this deployment of emergent digital craft techniques to produce things primarily with an eye to their use value rather than their exchange value à la present-day Etsy that so excited me.
But there are other ways in which Godsbanen one-ups the usual makerspace proposition. For example, the site sports a legible gradient of formality and structure, accessible at any point and traversable in either direction; you can literally see the stiff Scandinavian rectitude of the administration building decomposing into particles as you walk further down the rails, with everything that implies for uses and users. Martin pointed out that the complex supports two entirely distinct woodworking shops, one at either end of the gradient: the first (low-cost, but still pay-for-use) furnished with state-of-the-art equipment and on-site assistance, and the other, further down the yard, free but provided with somewhat older equipment and not much in the way of help/oversight. A project could germinate with two or three friends tinkering in the anarchic fringes, and move up the grade as they began to need more budget, order and privacy, or, alternately, a formal enterprise used to the comforts and constraints of the main building might hive off an experimental or exploratory activity requiring the freedom of the fringes. Either way, individual or collective undertakings are able to mature and develop inside a common framework, and avail themselves of more or less structure as needed. This is something that many self-styled incubators attempt, and very few seem to get right.
The further away one walks from the main building, the greater the sense of permission granted by the apparently random distribution of objects around the central space, by the texture of these objects and their orientation. This is of course not at all random: everything you see has been selected with an eye toward a precisely calibrated aesthetic that at times comes perilously close to favela chic, but that does send a very powerful message about the appropriability of the environment, the kinds of things people can do here and the kinds of people who can do them. (Note that this is the same message ostensibly conveyed, but actually undermined, by the “wacky,” infantilized furniture of dot-com and tech-startup offices.)
This aspect of legibility, or performativity, strikes me as being nontrivially important to the success of the Godsbanen project. What fifty or more years of spectacular consumerism have left us with is the need to be seen to be doing what we do, as a performance of self, identity and affiliation. What participation in a place like Institut for (x) gives its user-constituents is a way to achieve that end without it necessarily being commodified. Citizens are making a very deliberate statement by participating here, and being seen to participate: a statement of value that remains outside the register of consumer capitalism, without necessarily being overtly, consciously or uncomplicatedly in opposition to it.
My sense is that Aarhus has figured out something sensitively dependent on a whole lot of boundary conditions — something that municipalities around the planet are falling all over themselves trying to reinvent, and generally missing by a country mile. Their success has something to do, certainly, with the fact that Denmark can find funds in the public purse to support this kind of activity, and just as certainly with the fact that a coherent fabric of trust yet persists in Danish culture of the everyday.
But it owes even more to some very canny spatial and social thinking. What the Aarhus experiment teaches us, among quite a few other things, are how to organize space so its legibility serves its users rather than the prerogatives of territorial control, and that many of the material things we need in life we can learn to make for ourselves.
Unto This Last: Local production, training and employment
Which brings us to Unto This Last, a commercial furniture manufacturer that has been operating in London’s Brick Lane for the past thirteen years. Their product line — a reasonably wide selection of chairs, tables, beds, bookshelves and storage units — displays a total coherence from conception all the way through design, fabrication method and setting to delivery. Each piece has been carefully designed so that it can be assembled from flat pieces cut from sheets of sustainably-grown birch plywood, by a CNC cutter right in the back of the shop. (Swing by at the right time, and you can see it in action, cutting components of the piece that you yourself will take home and weave into your life.) The shop’s ethos of “less mass, more data” rather takes the logistics-friendly Ikea flatpack concept to a new level.
There are, inevitably, issues. While I personally rather like it, it’s clear that the stripped-down aesthetic (ably conveyed by the store’s iconic sign) isn’t for everyone. And ideally trees yielding wood suitable to this kind of application could be grown within the local bioregion, rather than being shipped from the (state-owned and -managed) forests of Latvia.
Nevertheless, alongside other, slightly differing initiatives, like the wonderfully-named Assemble & Join, what Unto This Last teaches us is how to wrest the greatest practical, economic and (as we’ll see) social value from the minimum investment in matter and energy.
In the fusion of each of these three archetypal processes, el Campo de Cebada, Godsbanen and Unto This Last, we can see the outlines of something truly radical and terribly exciting beginning to resolve. What can be made out, gleaming in the darkness, is a — partial, incomplete, necessarily insufficient, but hugely important — way of responding to the disappearance of meaningful jobs from our cities, as well as all the baleful second-order effects that attend that disappearance.
When apologists for the technology industry trumpet the decontextualized factoid that each “tech” job ostensibly creates five new service positions as a secondary effect, what they neglect to mention is that the lion’s share of those jobs will as a matter of course prove to be the kind of insecure, short-term, benefits-lacking, at-or-close-to-minimum-wage positions that typify the contemporary service sector. This sort of employment can’t come anywhere close to the (typically unionized) industrial-sector jobs of the twentieth century in their capacity to bind a community together, either in the income and benefits they produce by way of compensation, in the conception of self and competence they generate in those who hold them, or in the sense of solidarity with others similarly situated that they generally evoke.
At the same time, though, like many others, I too believe it would be foolish to artifically inflate employment by propping up declining smokestack industries with public-sector subsidies. Why, for example, continue to maintain Detroit’s automobile manufacturers on taxpayer-funded life support, when their approach to the world is so deeply retrograde, their product so very corrosive environmentally and socially, their behavior so irresponsible and their management so blitheringly, hamfistedly incompetent? That which is falling should also be pushed, surely. But that can’t ethically be done until something of comparable scale has been found to replace industrial manufacturing jobs as the generator of local economic vitality and the nexus of local community.
So where might meaningful, valued, value-generating employment be found — “employment” in the deepest sense of that word? I have two ways of answering that question:
– In the immediate term, I believe in the material and economic significance of digital fabrication technologies largely using free and open-source plans, deployed in small, clean, city-center workshops, under democratic community control. While these will never remotely be of a scale to replace all the vanished industrial jobs of the past, they offer us at least one favorable prospect those industrial jobs never could: the direct production of items immediately useful and valuable in one’s own life. Should such workshops be organized in such a way as to offer skills training (perhaps for laid-off service-sector workers, elders or at-risk youth), they present a genuinely potent economic and social proposition.
There are provisos. The Surly Urbanist correctly suggests that any positions created in such an endeavor need to be good jobs, i.e. not simply minimum-wage dronework, and my friend Rena Tom also notes that the skills training involved should be something more comprehensive than a simple set of instructions on how to run a CNC milling machine — that any such course of instruction would be most enduringly valuable if it amounted to an apprenticeship first in the manual and only later the numeric working of materials. I also want to be very clear that, per the kind of inclusive decision-making processes used at el Campo de Cebada, such a workshop would have to be something a community itself collectively thinks is worth experimenting with and investing in, not something inflicted upon it by guileless technoutopians from afar.
– In the fullness of time, I believe that the use of relatively high-technology techniques to accomplish not merely the local, autonomous production of everyday objects, furnitures and infrastructures, but their refit and repair, will come to be an economically salient activity in the global North. In this I see a congelation of several existing tendencies, logics or dynamics: the ideologically-driven retreat of the State from responsibility for stewardship of the everyday environment; the accelerating attrition and degradation of the West’s dated and undermaintained infrastructures, and their concomitant need for upgrade or replacement; increasing belief in the desirability of densifying urban infill; the rising awareness in the developed world of jugaad, gambiarra and other cultures of repair, reuse and improvisation; the emergence of fabricator-enabled adaptive upcycling; the circulation of a massive stock of recyclable componentry (in the form of obsolescent structures as well as landfill-bound but effectively nondegradable consumer items), coupled to the emergence of a favorable economics of materials recovery; broader experience with and understanding of networked, horizontal and leaderless organizational structures; the creation of a robust informational commons, including repositories of freely-downloadable specifications; and finally the clear capability of online platforms to facilitate development and sharing of the necessary knowledge, maintain some degree of standardization (or at least harmonization) of practice, suggest sites where citizen repair might constitute a useful intervention, and support processes of democratic decision-making.
On forgetting to slay the dragon
Especially when they’re of industrial grade, the 3D printers, laser cutters, CNC milling machines and other devices involved in digital precision manufacture are highly visible and — if you’ve ever seen one in operation, you know it’s true — coldly glamorous, possessed of the same eerie machinic grace and certainty that makes the flight of quadcopter drones such an uncanny thing to witness. Nor are fabricated things themselves without a certain evocative power. In a dynamic we should all be familiar with by now, and deeply suspicious of, the discrete printed object is often taken as not merely a sign standing for a complex underlying process, but accepted as a unremarkable replacement and stand-in for it. Thus we see an efflorescence of on-demand mall and High Street “fab labs” apparently dedicated to churning out novelty items of puissant symbolism, but little actual utility: personalized busts, complex gear trains that will never be connected to any other mechanism, and similar dead ends and blind alleys.
I certainly do not mean to fetishize the new production. What I do mean to suggest is that we’ve barely taken the measure of these networked, decentralized, distributed technologies of material production as economic and social enablers. The same techniques that generated kipple of the sort I describe above have clearly already transcended the hobbyist stage, having recently been used to rapidly produce and assemble objects of architectural scale and intent. (If anything, this impressive performance was underhyped; as Fred Scharmen points out, the designers/fabricators responsible for the Shanghai development “don’t have press agents, they didn’t make a rendering, they didn’t even post any photos or concepts until after they did it.”)
But neither are the technologies themselves really the point here. In everything I suggest above, the act of production is — comparatively, and for all its many rigors — the trivially easy bit. The challenge isn’t, at all, to propose the deployment of new fabrication technologies, but to deploy them in modes, configurations and assemblages that might effectively resist capture by existing logics of accumulation and exploitation, and bind them into processes generative of lasting and signficant shared value. This is the infinitely harder project of weaving all of these technologies into not merely “sustainable” but actually sustained practices and communities of practice.
My mistake in the past — and, in retrospect, it’s an astonishingly naïve and determinist one — was to think that emergent networked forms of shared resource utilization might in themselves give rise to any particularly liberatory politics of everyday life. Experience has taught me that such notionally transformative frameworks as do arise very readily get appropriated by existing ways of valuing, doing and being; whatever “emancipatory potential” may reside in them swiftly falls before path dependency and the weight of habit, and the gesture as a whole comes to nought.
This is what appears, for the time being anyway, to have fatally undermined the more interesting prospects for conceiving of space as a shared network resource, the cluster of practices I think of as treating “space as a service.” Consider what’s become of my original argument that the companionable coexistence of AirBnB and Couchsurfing.org implied enough space for a (non-corporate but robustly) commercial business model and a fiercely noncommercial service model to subsist side-by-side, even as they brokered access to the same resource: fast-forward three years, and AirBnB looks more and more like a formal branch of the hospitality industry with each passing day, while Couchsurfing has — fumblingly, and much to the chagrin of its original animating community — reinvented itself as a for-profit competitor.
The dynamic here puts me in mind of a thought expressed succinctly by David Harvey in his new, and excellent, book Seventeen Contradictions and the End of Capitalism:
The long history of attempts to create some such alternative (by way of worker cooperatives, autogestion, worker control and more latterly solidarity economies) suggests that this strategy can meet with only limited success…If the aim of these non-capitalistic forms of labor organization is still the production of exchange values, for example, and if the capacity for private persons to appropriate the social power of money remains unchecked, then the associated workers, the solidarity economies and the centrally planned production regimes ultimately either fail or become complicit in their own self-exploitation.
Also sobering is how very often over the past few years “disruptive innovation” in services has been attended by the worst sort of triumphalist douchery on the part of the already-privileged beneficiaries of the ostensible disruption. I think of the tellingly-named Uber, explicitly positioned as an outright celebration of the “self-made” Randian superman’s differential ability to route around urban infrastructural, bureaucratic and regulatory failure, in a world where his social and economic lessers are reduced to relying on defunded, dysfunctional, all-but-dystopian public transit. Uber’s self-serving rhetoric casts any regulation of their service as unwonted friction imposed by meddlesome rent-seekers, when that fabric of regulation was for the most part woven into place for good and sufficient reason.
As if these disappointments weren’t enough to chasten me from making assertions about propensities and likelihoods, not too long ago Anil Bawa-Cavia (rightly, I think) poked back at something I’d said regarding the “latent and unrealized emancipatory potential” of certain technologies:
I don’t see any reason to believe that any technology has a pre-inscribed ‘potential’ that remains latent within it. I agree with Harman’s interpretation of Latour on this point, extreme as it may be. Either entities have active affinities and relations or they don’t. I see no convincing reason to believe they possess an essence in which potential may reside. So can networked technology be emancipatory? I’d like to believe so, but only acting in relation with other actors in a co-ordinated manner…I don’t [therefore] think it’s constructive to simply assert that this potential is latent, as it amounts to an ideological projection or political posturing. The task, then, would be to go ahead and activate these technologies by bringing them in relation to other actants in ways which might be regarded as emancipatory.
Here the terms of what might at first blush appear to be an abstruse debate in the metaphysics of the flat ontology turn out to have important implications for the ways in which we see, describe and act in the world. Though for myself I tend to believe that all things have recourse to a broader performative repertoire than that set of relations currently enacted, I take Anil’s (and Harman’s, and more distantly Latour’s) point: we have to actually do the work of forging some linkage between things before we can know whether that particular linkage was in fact possible. And that work is an investment, is never accomplished without some cost.
So for all of these reasons, I’ve become wary of using that word “potential” to express my hope for the trajectories that appear to me to be latent in some emergent technosocial circumstance, but have yet to be actualized. But history nevertheless suggests that there is a marked degree of affinity between practices of material production in distributed, networked workshops, on the one hand, and polities choosing to organize themselves as a federation of autonomous local collectives managed by popular assembly on the other. If the latter seems in any wise to be a productive way of addressing some of the more vexatious challenges that afflict us, then maybe it might not be such a bad idea to experiment with the former. (Murray Bookchin gives some consideration to the organic politics of the materially self-reliant, in contexts that include medieval northern Italy and post-Colonial New England, in The Rise of Urbanization and the Decline of Citizenship, which I recommend without reservation.)
Given the direct and ancillary benefits that seem likely to cascade off of locating material production capabilities of this sort in the community, it might not be such a bad idea to experiment with them in any event, regardless of your politics. My aim, in all cases, is to see if the binding power of the network can’t be used to perform a kind of urban kintsugi: Expose the seams and sutures between things, articulate those seams in such a way as to improve the whole, leave the newly-rejoined fabric stronger than it had been before. What lies ahead is the costful task of attempting to verify whether this can in fact be accomplished — whether the value I suppose to subsist in this particular imagined alignment of technologies, spatial arrangements and organizational structures can actually be realized, by helping to produce real-world circumstances and situations that demonstrate it. And while there are certainly enough daunting aspects to this endeavor, and more than enough, I’ve rarely in my adult life been more optimistic than I find myself at this moment. It is clear to me that what we now have at hand, and ready to hand, are practices of the minimum viable utopia.
UPDATE: Event confirmed for 14th March, 2014. See the final post.
For the past half-decade or so, in a phenomenon most everyone reading this site is no doubt already intimately acquainted with, data-derived artifacts (dynamic visualizations, digital maps, interactive representations of place-specific information, even static “infographics”) have taken increasing prominence in the visual imaginary of mass culture.
We see such images all the time now: broadly speaking, the visual rhetoric associated with them is the animating stuff of everything from car commercials to the weather forecast. The same rhetoric breathes life into election and sports coverage on television, the title sequences of movies, viral Facebook posts and the interactive features on newspaper sites.
Sometimes — in fact, often — these images are deployed as abstract tokens, empty fetishes of futurity, tech-ness, data-ness, evidence-basedness…ultimately, au-courantness. Just as often, and very problematically, they’re used to “prove” things.
But we’ve also begun to see the first inklings of ways in which such artifacts can be used more interestingly, to open up rather than shut down collective discussion around issues of great popular import — to ask its users to consider how and why the state of affairs represented by a given visualization got to be that way, whether that state of affairs is at all OK with them, and what if anything ought to be done to redress it. And this is whether the topic at hand happens to be land use, urban renewal and gentrification, informal housing, the differential consequences of public and privatized mass transit or expenditures in the criminal justice system.
Very few methods of advocacy can convey the consequences of our collective decisions as viscerally as a soundly-designed visualization. (Similarly, if there’s a better way of helping people imagine the spatial implications of alternative policy directions, strategies, investments and allocations, I haven’t stumbled onto it yet, although that certainly blurs the distinction between representing that which does exist and simulating that which does not.) What would happen if such visualizations were consciously and explicitly used as the ground text and point of departure for a moderated deliberative process? Could democracy be done this way? Could this be done at regular intervals? And how might doing so lead to better outcomes (or simply more buy-in) than existing procedures?
There’s plenty of rough precedent for such a notion, albeit scattered across a few different registers of activity:
– A few savvy journalists are starting to use data-based visualizations and maps as the starting point for their more traditional investigative efforts, and the narratives built on them. Visualizations, in this mode, essentially allow unexpected correlations and fact patterns to rise to the surface of awareness, and suggest what questions it might therefore be fruitful for a reporter to ask.
– SeeClickFix, of course, already allows citizens to levy demands on local government bodies, though it doesn’t provide for the organization of autonomous response to the conditions it documents, and it forthrightly positions the objects it represents as problems rather than matters of concern. More proactive and affirmative in its framing is Change By Us, which does emphasize voluntarism, though still with a sense of supplication to (elected or appointed) representatives in government. (The site answers the question “Who’s listening?” by promising that a “network of city leaders is ready to hear your ideas and provide guidance for your projects.”) In any event, both SeeClickFix and Change By Us focus on highly granular, literally pothole- or at most community-garden-scale issues.
– Storefront Democracy, a student project of Kristin Gräfe and (ex-Urbanscaler) Jeff Kirsch, reimagined the front window of a city councillor’s district office as a site where community sentiment on various questions, expressed as votes, could be visualized. Voting is not quite the same thing as democracy, much less deliberation, but the project began to explore ways in which situated representations might be used to catalyze conversations about matters facing the community.
– There are even full-blown technological platforms that promise to enable robust networked democracy, though for all the technology involved this one at least seems to blow right by the potential of visualized states of affairs to serve as focal points for managed dissensus.
Draw out all of those threads, and what do you wind up with? I’m not at all sure, but the question is certainly provocative enough that I want to explore its implications in further depth and detail. Again, I’m interested in digital cartography and interactive representations of data used as the starting point, rather than the product and culmination, of a decision process. My intention is to disturb these things as settled facts, disinter them from the loam of zeitgeisty but near-meaningless infoporn that furnishes more than one glossy coffee-table book, and activate them instead as situated social objects. I think by now it’s clear that data-driven projects like Digital Matatus can furnish people with practical tools to manage the way things are in the city. But can they usefully catalyze conversation about the way things could (or should) be? And can we somehow bundle information about provenance into every representation of data, allowing users to ask how it was gathered, by whom, using what means and for what notional purpose, so they can arrive at their own determinations of its reliability and relevance? All of that remains to be seen.
If you find yourself nodding at any of this — or, indeed, you think it’s all deeply misguided, but nevertheless worth contesting in person — consider this a heads-up that I’ll be convening a one-day seminar on this and related topics at LSE in mid-March, and am looking for qualified speakers beyond my personal orbit and existing friendship circles. If you’re interested in either attending or speaking, please do email me at your earliest convenience at my first initial dot my last name at lse.ac.uk. Limited travel support is available – I have an event budget that allows me to fly in two to three speakers and put you up in Central London for a night, so if you or someone you know is inclined to present I definitely encourage you to get in touch. And let’s see if together we can’t figure out if there’s a thing here or not.
Now that we’re finally slouching toward Amazon to be born — i.e. I’m confident that the Kindle edition, at least, will ship within the next ten days — I’m happy to be able to share this final bibliography for “Against the smart city.” I hope, as ever, you find it useful.
Alcatel-Lucent Corporation. “Getting Smart About Smart Cities: Understanding the Market Opportunity in the Cities of Tomorrow,” February 2012.
Alexander, Steve. “IBM wants Minneapolis to become a ‘smarter city,'” Minneapolis Star Tribune, 6 June 2011.
Allease, Eve. “Abu Dhabi, United Arab Emirates: Future Green City Now,” Urban Times, 22 May 2011.
Allianz Open Knowledge Initiative. “Masdar City: a desert utopia,” 30 March 2009.
Alusi, Annissa, Robert G. Eccles, Amy C. Edmondson and Tiona Zuzul. “Sustainable Cities: Oxymoron or the Shape of the Future?,” Harvard Business School Working Paper 11-062, 20 March 2011.
Amnesty International. “Amnesty International Report 2008: Americas Regional Update. Selected events covering the period from January to April 2008,” 28 May 2008.
— “‘We have come to take your souls': the caveirão and policing in Rio de Janeiro,” 13 March 2006.
Android Open Source Project. “Licenses.”
Beer, Stafford. Platform for Change: A Message from Stafford Beer. Wiley, New York, 1975.
Bell, Genevieve and Paul Dourish. “Yesterday’s Tomorrows: Notes on Ubiquitous Computing’s Dominant Vision,” Personal and Ubiquitous Computing Volume 11 Issue 2, January 2007.
Bettencourt, Luís M.A., et al. “Growth, innovation, scaling, and the pace of life in cities,” Proceedings of the National Academy of Sciences, Volume 104 Number 17, 24 April 2007.
Biddle, Sam. “Racial Profiling: Newest Trend in Silicon Valley?,” Valleywag, 7 August 2013.
Black, Edwin. IBM and the Holocaust: The Strategic Alliance between Nazi Germany and America’s Most Powerful Corporation, Random House, New York, 2001.
Boudreau, John. “Cisco helps build prototype for instant cities,” San Jose Mercury News, 01 June 2010.
Brand, Stewart. How Buildings Learn, Viking Press, New York, 1994.
Brewster, Kent. “Profiling Atherton,” July 2013.
Buro Happold. “Projects: PlanIT Valley.”
Carlisle, Tamsin. “Masdar City clips another $2.5bn from price tag,” The National, 1 December 2010.
Chalmers, Matthew and Ian MacColl. “Seamful and Seamless Design in Ubiquitous Computing,” Technical Report Equator-03-005, 2004.
Chen, David W. “Survey Raises Questions on Data-Driven Policy,” The New York Times, 8 February 2010.
Chomsky, Noam. “The Case Against B.F. Skinner,” New York Review of Books, 30 December 1971.
Cisco Systems. “Cisco and Lake Nona Unite to Create First U.S. Iconic Smart+Connected Community in Orlando, Florida,” 24 October 2012.
— “Cisco Contributes to Open Source.”
— “Cities of the Future: Songdo, South Korea,” 2012.
— “Cities of the Future: Songdo, South Korea – Living,” 2012.
— “Cities of the Future: Songdo, South Korea – Roadmap for a New Community,” 2012.
— “Smart City Framework: A Systematic Process for Enabling Smart+Connected Communities,” September 2012.
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City Mayors Foundation. “Largest cities in the world ranked by population density,” 2007.
City Protocol Society. “City Protocol.”
Cohen, Boyd. “Singapore Is On Its Way To Becoming An Iconic Smart City,” Fast Company co.Exist, 14 May 2012.
Le Corbusier. The Athens Charter, Grossman Publishers, New York, 1973.
— La Ville Radieuse. Editions Vincent, Freal & Co., Paris, 1935.
Cotton, Brian (“Ph.D.”!) for Frost & Sullivan. “Intelligent Urban Transportation: Predicting, Managing, and Integrating Traffic Operations in Smarter Cities.
CSIR-Central Road Research Institute. “Evaluating Bus Rapid Transit (BRT) Corridor Performance from Amebedkar Nagar to Mool Chand Intersection,” 13 February 2013.
Davis, Mike and Daniel Bertrand Monk. Evil Paradises: Dreamworlds of Neoliberalism, The New Press, New York, 2008.
De la Peña, Benjamin. “Embracing the Autocatalytic City,” The Atlantic Cities, 11 March 2013.
Deleuze, Gilles. Cinema 1: The Movement-Image, Athlone Press, London, 1986.
Dourish, Paul. Where the Action Is: The Foundations of Embodied Interaction, The MIT Press, Cambridge MA, 2004.
The Economist. “Masdar plan,” Technology Quarterly, 4 December 2008.
Economist Intelligence Unit for Siemens AG. “Managing the city as a ‘living organism,'” Asian Green City Index, 2011.
Emirates Center for Human Rights. “Migrant workers in the United Arab Emirates,” July 2012.
English, Bella. “He’ll Build This City,” Boston Globe, 13 December 2004.
Executive Affairs Authority, Emirate of Abu Dhabi. “Law No. 22: Establishment of Abu Dhabi Future Energy Company and Masdar Institute of Science and Technology,” 2007.
EXP, Research Centre for Experimental Practice at the University of Westminster. “Archigram Archival Project.”
Feuer, Alan. “Occupy Sandy: A Movement Moves to Relief,” The New York Times, 9 November 2012.
Flood, Joe. The Fires: How a Computer Formula Burned Down New York City — And Determined the Future of American Cities. Riverhead Books, New York, 2010.
Forrester, Jay. Urban Dynamics, The MIT Press, Cambridge MA, 1969.
Frayssinet, Fabiana. “Forced Eviction from Rio’s Slums Echoes Dark Past,” Tierramerica, 10 May 2010.
Galbraith, Jay R. “Matrix organization designs: How to combine functional and project forms,” Business Horizons Volume 14 Issue 1, 1971.
Gartner, Inc. “Is ‘Smart Cities’ The Next Big Market?,” 2010.
Gehl, Jan. Life Between Buildings: Using Public Space, trans. Jo Koch, Van Nostrand Reinhold, New York, 1987.
Gibson, William. Neuromancer, Ace Books, New York, 1984.
Green, Jeremy for OVUM. “Digital Urban Renewal,” April 2011.
Greenfield, Adam. “Preliminary Notes to a Diagram of Occupy Sandy,” Speedbird, 21 November 2012.
— Everyware: The dawning age of ubiquitous computing, New Riders, Berkeley, 2006.
Gunther, Marc. “A Photo Tour of Masdar City,” Greenbiz.com, 21 January 2011.
Hatch, David. “Singapore Strives to Become ‘The Smartest City,'” Governing, February 2013.
Hedlund, Jan for Microsoft Corporation. “Smart City 2020: Technology and Society in the Modern City,” March 2011.
Hitachi, Ltd. “Coordination of Urban and Service Infrastructures for Smart Cities,” 2012.
— “Telecommunication Systems for Realizing a Smart City,” 2012.
Howard, Ebenezer. Garden Cities of To-morrow, Faber and Faber, London, 1902.
Human Rights Watch. “World Report 2012: United Arab Emirates,” January 2012.
IBM Corporation. “City Government and IBM Close Partnership to Make Rio de Janeiro a Smarter City,” 27 December 2010.
— “IBM Intelligent Operations Center for Smarter Cities.”
— “Intelligent Operations Center,” 6 March 2012.
— Advertisement: “Mayors Of The World, May We Kindly Have 540 Words With You?”
— “The Smarter City: Traffic.”
— “Smarter Cities: Infrastructure. Operations. People.”
— “Smarter Public Safety: Smarter Cities solutions for law enforcement.”
— “Traffic Prediction Tool.”
— “Welcome to the Smarter City.”
Incheon Free Economic Zone Authority. “Business Outline: Development Plan.”
— “Incheon Free Economic Zone: One-Stop Service.”
— “Investment Incentive, Incheon Free Economic Zone.”
International Data Corporation. “Worldwide Quarterly Enterprise Networks Tracker: Top Five Worldwide Layer 2/3 Ethernet Switch Vendors,” 23 August 2012.
International Telecommunication Union. “Living In a World of 7 Billion People: Digital Cities for a Better Future,” ITU News, August 2011.
— “The World in 2013: ICT Facts and Figures,” February 2013.
Jacobs, Jane. The Death and Life of Great American Cities, Random House, New York, 1961.
Kim, Bongsu. “Subway CCTV was used to watch citizens’ bare skin sneakily,” Asian Business Daily, 16 July 2013. (In Korean.)
Kitchin, Rob and Martin Dodge. Code/Space, The MIT Press, Cambridge MA, 2011.
Koetsier, John. “Cisco helps build first U.S. ‘Smart+Connected’ city of the future in Lake Nona, Florida,” VentureBeat, 23 October 2012.
Kolesar, Peter. “Model for Predicting Average Fire Company Travel Times,” RAND Institute report R-1624-NYC, June 1975.
Koolhaas, Rem. “The Generic City” in S, M, L, XL, The Monacelli Press, New York, 1994.
Lee, Junho and Jeehyun Oh. “New Songdo City and the Value of Flexibility: A Case Study of Implementation and Analysis of a Mega-Scale Project,” MS thesis Massachusetts Institute of Technology, 2008.
LG Electronics. “LG HomNet: Total Solution.”
Lindsay, Greg. “Building a Smarter Favela: IBM Signs Up Rio,” Fast Company, 27 December 2010.
Living PlanIT. Video: “Building efficient urban-scale environments.”
— “Cities in the Cloud: A Living PlanIT Introduction to Future City Technologies,” July 2011.
— “Design Wins.”
— “Living PlanIT at Cisco C-Scape,” July 2011.
– “Living PlanIT’s CEO Steve Lewis selected by the World Economic Forum as a Technology Pioneer 2012.”
– “Living PlanIT Urban Operating System: Introduction to the Living PlanIT UOS Architecture, Open Standards and Protocols.”
— “Planit [sic] Valley, a true innovation in urban development.”
— “Urban Operating System: Overview.”
— “What is Living PlanIT?”
— “Why Become a Living PlanIT Partner Company?”
Masdar (Abu Dhabi Future Energy Company). “Benefits of Setting Up in a Free Zone.”
Masdar City. “Frequently Asked Questions,” 2011.
— “Masdar City: The Global Center of Future Energy,” 2011.
McCullough, Malcolm. Digital Ground: Architecture, Pervasive Computing, and Environmental Knowing, The MIT Press, Cambridge MA, 2004.
Medina, Eden. “Designing Freedom, Regulating a Nation: Socialist Cybernetics in Allende’s Chile,” Journal of Latin American Studies Volume 38 Issue 3, 2006.
Mehta, Suketu. “In the Violent Favelas of Brazil,” New York Review of Books, 11 July 2013.
Microsoft Corporation. “Microsoft and Living PlanIT Partner to Deliver Smart City Technology Via the Cloud,” 22 March 2011.
— “The Smart City: Using IT to Make Cities More Livable,” December 2011.
Migurski, Michal. “Visualizing Urban Data,” in Beautiful Data: The Stories Behind Elegant Data Solutions, Toby Segaran and Jeff Hammerbacher, eds., O’Reilly Media, Sebastopol CA, 2012, pp. 167-182.
— “Oakland Crime Maps X,” tecznotes, 3 March 2008.
Mitleton-Kelly, Eve. “Ten Principles of Complexity & Enabling Infrastructures,” Complex systems and evolutionary perspectives on organisations: the application of complexity theory to organisations, Elsevier Science Ltd, Oxford, 2003.
Mlot, Stephanie. “Microsoft CityNext Aims To Build ‘Smart Cities’,” PC Magazine, 11 July 2013.
Montavon, Marylène, Koen Steemers, Vicky Cheng and Raphaël Compagnon. “‘La Ville Radieuse’ by Le Corbusier once again a case study,” The 23rd Conference on Passive and Low Energy Architecture, 6 September 2006.
Mostashari, Ali, Friedrich Arnold, Mo Mansouri and Matthias Finger. “Cognitive cities and intelligent urban governance,” Network Industries Quarterly Volume 13 Number 3, 2011.
Mumford, Eric. The CIAM Discourse on Urbanism, 1928-1960, The MIT Press, Cambridge MA, 2002.
Mumford, Lewis. The City in History: Its Origins, Its Transformations, and Its Prospects, Harcourt, Brace and World, New York, 1961.
Newman, Oscar. Creating Defensible Space, US Department of Housing and Urban Development Office of Policy Development and Research, Washington DC, 1996.
OFFICE: Jason Schulte Design, Inc. “IBM: Designing a Smarter Planet.”
Patten, Bob. “Standard operating procedures in Intelligent Operations Center Version 1.5,” IBM developerWorks, 10 May 2013.
Paul-Ebhohimhen, Virginia A. and Alison Avenell. “Systematic review of the use of financial incentives in treatments for obesity and overweight,” Obesity Reviews Volume 9 Issue 4, July 2008.
Perrow, Charles. Normal Accidents: Living with High-Risk Technologies, Basic Books, New York, 1984.
Poole, Erika Shehan, Christopher A. Le Dantec, James R. Eagan and W. Keith Edwards. “Reflecting on the invisible: understanding end-user perceptions of ubiquitous computing,” Proceedings of Ubicomp ’08, Volume 344, ACM, New York, 2008.
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Reporters Without Borders. “Authorities crack down on social networks and activist bloggers,” 30 March 2012.
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— “What is the Siemens City of the Future?,” 2012.
Simon, David, Kia Corthron, Ed Burns and Chris Collins. The Wire, Season 4, Episode 9: “Know Your Place,” first aired 12 November 2006.
Smith, P.D. City: A Guidebook for the Urban Age, Bloomsbury Publishing USA, New York, 2012.
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The following is section 4 of “Against the smart city,” the first part of The City Is Here For You To Use. Our Do projects will be publishing “Against the smart city” in stand-alone POD pamphlet and Kindle editions later on this month.
4 | The smart city pretends to an objectivity, a unity and a perfect knowledge that are nowhere achievable, even in principle.
Of the major technology vendors working in the field, Siemens makes the strongest and most explicit statement of the philosophical underpinnings on which their (and indeed the entire) smart-city enterprise is founded: “Several decades from now cities will have countless autonomous, intelligently functioning IT systems that will have perfect knowledge of users’ habits and energy consumption, and provide optimum service…The goal of such a city is to optimally regulate and control resources by means of autonomous IT systems.”
We’ve already considered what kind of ideological work is being done when efforts like these are positioned as taking place in some proximate future. The claim of perfect competence Siemens makes for its autonomous IT systems, though, is by far the more important part of the passage. It reflects a clear philosophical position, and while this position is more forthrightly articulated here than it is anywhere else in the smart-city literature, it is without question latent in the work of IBM, Cisco and their peers. Given its foundational importance to the smart-city value proposition, I believe it’s worth unpacking in some detail.
What we encounter in this statement is an unreconstructed logical positivism, which, among other things, implicitly holds that the world is in principle perfectly knowable, its contents enumerable, and their relations capable of being meaningfully encoded in the state of a technical system, without bias or distortion. As applied to the affairs of cities, it is effectively an argument there is one and only one universal and transcendently correct solution to each identified individual or collective human need; that this solution can be arrived at algorithmically, via the operations of a technical system furnished with the proper inputs; and that this solution is something which can be encoded in public policy, again without distortion. (Left unstated, but strongly implicit, is the presumption that whatever policies are arrived at in this way will be applied transparently, dispassionately and in a manner free from politics.)
Every single aspect of this argument is problematic.
— Perfectly knowable, without bias or distortion: Collectively, we’ve known since Heisenberg that to observe the behavior of a system is to intervene in it. Even in principle, there is no way to stand outside a system and take a snapshot of it as it existed at time T.
But it’s not as if any of us enjoy the luxury of living in principle. We act in historical space and time, as do the technological systems we devise and enlist as our surrogates and extensions. So when Siemens talks about a city’s autonomous systems acting on “perfect knowledge” of residents’ habits and behaviors, what they are suggesting in the first place is that everything those residents ever do — whether in public, or in spaces and settings formerly thought of as private — can be sensed accurately, raised to the network without loss, and submitted to the consideration of some system capable of interpreting it appropriately. And furthermore, that all of these efforts can somehow, by means unspecified, avoid being skewed by the entropy, error and contingency that mark everything else that transpires inside history.
Some skepticism regarding this scenario would certainly be understandable. It’s hard to see how Siemens, or anybody else, could avoid the slippage that’s bound to occur at every step of this process, even under the most favorable circumstances imaginable.
However thoroughly Siemens may deploy their sensors, to start with, they’ll only ever capture the qualities about the world that are amenable to capture, measure only those quantities that can be measured. Let’s stipulate, for the moment, that these sensing mechanisms somehow operate flawlessly, and in perpetuity. What if information crucial to the formulation of sound civic policy is somehow absent from their soundings, resides in the space between them, or is derived from the interaction between whatever quality of the world we set out to measure and our corporeal experience of it?
Other distortions may creep into the quantification of urban processes. Actors whose performance is subject to measurement may consciously adapt their behavior to produce metrics favorable to them in one way or another. For example, a police officer under pressure to “make quota” may issue citations for infractions she would ordinarily overlook; conversely, her precinct commander, squeezed by City Hall to present the city as an ever-safer haven for investment, may downwardly classify felony assault as a simple misdemeanor. This is the phenomenon known to viewers of The Wire as “juking the stats,” and it’s particularly likely to happen when financial or other incentives are contingent on achieving some nominal performance threshold. Nor is it the only factor likely to skew the act of data collection; long, sad experience suggests that the usual array of all-too-human pressures will continue to condition any such effort. (Consider the recent case in which Seoul Metro operators were charged with using CCTV cameras to surreptitiously ogle women passengers, rather than scan platforms and cars for criminal activity as intended.)
What about those human behaviors, and they are many, that we may for whatever reason wish to hide, dissemble, disguise, or otherwise prevent being disclosed to the surveillant systems all around us? “Perfect knowledge,” by definition, implies either that no such attempts at obfuscation will be made, or that any and all such attempts will remain fruitless. Neither one of these circumstances sounds very much like any city I’m familiar with, or, for that matter, would want to be.
And what about the question of interpretation? The Siemens scenario amounts to a bizarre compound assertion that each of our acts has a single salient meaning, which is always and invariably straightforwardly self-evident — in fact, so much so that this meaning can be recognized, made sense of and acted upon remotely, by a machinic system, without any possibility of mistaken appraisal.
The most prominent advocates of this approach appear to believe that the contingency of data capture is not an issue, nor is any particular act of interpretation involved in making use of whatever data is retrieved from the world in this way. When discussing their own smart-city venture, senior IBM executives argue, in so many words, that “the data is the data”: transcendent, limpid and uncompromised by human frailty. This mystification of “the data” goes unremarked upon and unchallenged not merely in IBM’s material, but in the overwhelming majority of discussions of the smart city. But different values for air pollution in a given location can be produced by varying the height at which a sensor is mounted by a few meters. Perceptions of risk in a neighborhood can be transformed by altering the taxonomy used to classify reported crimes ever so slightly. And anyone who’s ever worked in opinion polling knows how sensitive the results are to the precise wording of a survey. The fact is that the data is never “just” the data, and to assert otherwise is to lend inherently political and interested decisions regarding the act of data collection an unwonted gloss of neutrality and dispassionate scientific objectivity.
The bold claim of perfect knowledge appears incompatible with the messy reality of all known information-processing systems, the human individuals and institutions that make use of them and, more broadly, with the world as we experience it. In fact, it’s astonishing that anyone would ever be so unwary as to claim perfection on behalf of any computational system, no matter how powerful.
— One and only one solution: With their inherent, definitional diversity, layeredness and complexity, we can usefully think of cities as tragic. As individuals and communities, the people who live in them hold to multiple competing and equally valid conceptions of the good, and it’s impossible to fully satisfy all of them at the same time. A wavefront of gentrification can open up exciting new opportunities for young homesteaders, small retailers and craft producers, but tends to displace the very people who’d given a neighborhood its character and identity. An increased police presence on the streets of a district reassures some residents, but makes others uneasy, and puts yet others at definable risk. Even something as seemingly straightforward and honorable as an anticorruption initiative can undo a fabric of relations that offered the otherwise voiceless at least some access to local power. We should know by now that there are and can be no Pareto-optimal solutions for any system as complex as a city.
— Arrived at algorithmically: Assume, for the sake of argument, that there could be such a solution, a master formula capable of resolving all resource-allocation conflicts and balancing the needs of all a city’s competing constituencies. It certainly would be convenient if this golden mean could be determined automatically and consistently, via the application of a set procedure — in a word, algorithmically.
In urban planning, the idea that certain kinds of challenges are susceptible to algorithmic resolution has a long pedigree. It’s already present in the Corbusian doctrine that the ideal and correct ratio of spatial provisioning in a city can be calculated from nothing more than an enumeration of the population, it underpins the complex composite indices of Jay Forrester’s 1969 Urban Dynamics, and it lay at the heart of the RAND Corporation’s (eventually disastrous) intervention in the management of 1970s New York City. No doubt part of the idea’s appeal to smart-city advocates, too, is the familial resemblance such an algorithm would bear to the formulae by which commercial real-estate developers calculate air rights, the land area that must be reserved for parking in a community of a given size, and so on.
In the right context, at the appropriate scale, such tools are surely useful. But the wholesale surrender of municipal management to an algorithmic toolset — for that is surely what is implied by the word “autonomous” — would seem to repose an undue amount of trust in the party responsible for authoring the algorithm. At least, if the formulae at the heart of the Siemens scenario turn out to be anything at all like the ones used in the current generation of computational models, critical, life-altering decisions will hinge on the interaction of poorly-defined and surprisingly subjective values: a “quality of life” metric, a vague category of “supercreative” occupations, or other idiosyncrasies along these lines. The output generated by such a procedure may turn on half-clever abstractions, in which a complex circumstance resistant to direct measurement is represented by the manipulation of some more easily-determined proxy value: average walking speed stands in for the more inchoate “pace” of urban life, while the number of patent applications constitutes an index of “innovation.”
Even beyond whatever doubts we may harbor as to the ability of algorithms constructed in this way to capture urban dynamics with any sensitivity, the element of the arbitrary we see here should give us pause. Given the significant scope for discretion in defining the variables on which any such thing is founded, we need to understand that the authorship of an algorithm intended to guide the distribution of civic resources is itself an inherently political act. And at least as things stand today, neither in the Siemens material nor anywhere else in the smart-city literature is there any suggestion that either algorithms or their designers would be subject to the ordinary processes of democratic accountability.
— Encoded in public policy, and applied transparently, dispassionately and in a manner free from politics: A review of the relevant history suggests that policy recommendations derived from computational models are only rarely applied to questions as politically sensitive as resource allocation without some intermediate tuning taking place. Inconvenient results may be suppressed, arbitrarily overridden by more heavily-weighted decision factors, or simply ignored.
The best-documented example of this tendency remains the work of the New York City-RAND Institute, explicitly chartered to implant in the governance of New York City “the kind of streamlined, modern management that Robert McNamara applied in the Pentagon with such success” during his tenure as Secretary of Defense (1961-1968). The statistics-driven approach that McNamara’s Whiz Kids had so famously brought to the prosecution of the war in Vietnam, variously thought of as “systems analysis” or “operations research,” was first applied to New York in a series of studies conducted between 1973 and 1975, in which RAND used FDNY incident response-time data to determine the optimal distribution of fire stations.
Methodological flaws undermined the effort from the outset. RAND, for simplicity’s sake, chose to use the time a company arrived at the scene of a fire as the basis of their model, rather than the time at which that company actually began fighting the fire; somewhat unbelievably, for anyone with the slightest familiarity with New York City, RAND’s analysts then compounded their error by refusing to acknowledge traffic as a factor in response time. Again, we see some easily-measured value used as a proxy for a reality that is harder to quantify, and again we see the distortion of ostensibly neutral results by the choices made by an algorithm’s designers. But the more enduring lesson for proponents of data-driven policy has to do with how the study’s results were applied. Despite the mantle of coolly “objective” scientism that systems analysis preferred to wrap itself in, RAND’s final recommendations bowed to factionalism within the Fire Department, as well as the departmental leadership’s need to placate critical external constituencies; the exercise, in other words, turned out to be nothing if not political.
The consequences of RAND’s intervention were catastrophic. Following their recommendations, fire battalions in some of the most vulnerable sections of the city were decommissioned, while the department opened other stations in low-density, low-threat areas; the spatial distribution of firefighting assets remaining actually prevented resources from being applied where they were most critically needed. Great swaths of the city’s poorest neighborhoods burned to the ground as a direct result — most memorably the South Bronx, but immense tracts of Manhattan and Brooklyn as well. Hundreds of thousands of residents were displaced, many permanently, and the unforgettable images that emerged fueled perceptions of the city’s nigh-apocalyptic unmanageability that impeded its prospects well into the 1980s. Might a less-biased model, or a less politically-skewed application of the extant findings, have produced a more favorable outcome? This obviously remains unknowable…but the human and economic calamity that actually did transpire is a matter of public record.
Examples like this counsel us to be wary of claims that any autonomous system will ever be entrusted with the regulation and control of civic resources — just as we ought to be wary of claims that the application of some single master algorithm could result in an Pareto-efficient distribution of resources, or that the complex urban ecology might be sufficiently characterized in data to permit the effective operation of such an algorithm in the first place. For all of the conceptual flaws we’ve identified in the Siemens proposition, though, it’s the word “goal” that just leaps off the page. In all my thinking about cities, it has frankly never occurred to me to assert that cities have goals. (What is Cleveland’s goal? Karachi’s?) What is being suggested here strikes me as a rather profound misunderstanding of what a city is. Hierarchical organizations can be said to have goals, certainly, but not anything as heterogeneous in composition as a city, and most especially not a city in anything resembling a democratic society.
By failing to account for the situation of technological devices inside historical space and time, the diversity and complexity of the urban ecology, the reality of politics or, most puzzlingly of all, the “normal accidents” all complex systems are subject to, Siemens’ vision of cities perfectly regulated by autonomous smart systems thoroughly disqualifies itself. But it’s in this depiction of a city as an entity with unitary goals that it comes closest to self-parody.
If it seems like breaking a butterfly on a wheel to subject marketing copy to this kind of dissection, I am merely taking Siemens and the other advocates of the smart city at their word, and this is what they (claim to) really believe. When pushed on the question, of course, some individuals working for enterprises at the heart of the smart-city discourse admit that what their employers actually propose to do is distinctly more modest: they simply mean to deploy sensors on municipal infrastructure, and adjust lighting levels, headway or flow rates to accommodate real-time need. If this is the case, perhaps they ought to have a word with their copywriters, who do the endeavor no favors by indulging in the imperial overreach of their rhetoric. As matters now stand, the claim of perfect competence that is implicit in most smart-city promotional language — and thoroughly explicit in the Siemens material — is incommensurate with everything we know about the way technical systems work, as well as the world they work in. The municipal governments that constitute the primary intended audience for materials like these can only be advised, therefore, to approach all such claims with the greatest caution.
 For example, in New York City, an anonymous survey of “hundreds of retired high-ranking [NYPD] officials” found that “tremendous pressure to reduce crime, year after year, prompted some supervisors and precinct commanders to distort crime statistics” they submitted to the centralized COMPSTAT system. Chen, David W., “Survey Raises Questions on Data-Driven Policy,” The New York Times, 08 February 2010.
 Simon, David, Kia Corthron, Ed Burns and Chris Collins, The Wire, Season 4, Episode 9: “Know Your Place,” first aired 12 November 2006.
 Fletcher, Jim, IBM Distinguished Engineer, and Guruduth Banavar, Vice President and Chief Technology Officer for Global Public Sector, personal communication, 08 June 2011.
 Migurski, Michal. “Visualizing Urban Data,” in Segaran, Toby and Jeff Hammerbacher, Beautiful Data: The Stories Behind Elegant Data Solutions, O’Reilly Media, Sebastopol CA, 2012: pp. 167-182. See also Migurski, Michal. “Oakland Crime Maps X,” tecznotes, 03 March 2008.
 See, as well, Sen’s dissection of the inherent conflict between even mildly liberal values and Pareto optimality. Sen, Amartya Kumar. “The impossibility of a Paretian liberal.” Journal of Political Economy Volume 78 Number 1, Jan-Feb 1970.
 Forrester, Jay. Urban Dynamics, The MIT Press, Cambridge, MA, 1969.
 See Flood, Joe. The Fires: How a Computer Formula Burned Down New York City — And Determined The Future Of American Cities, Riverhead Books, New York, 2010.
 See, e.g. Bettencourt, Luís M.A. et al. “Growth, innovation, scaling, and the pace of life in cities,” Proceedings of the National Academy of Sciences, Volume 104 Number 17, 24 April 2007, pp. 7301-7306.
 Flood, ibid., Chapter Six.
 Rider, Kenneth L. “A Parametric Model for the Allocation of Fire Companies,” New York City-RAND Institute report R-1615-NYC/HUD, April 1975; Kolesar, Peter. “A Model for Predicting Average Fire Company Travel Times,” New York City-RAND Institute report R-1624-NYC, June 1975.
 Perrow, Charles. Normal Accidents: Living with High-Risk Technologies, Basic Books, New York, 1984.